Blank page when trying to log in

Blank page when trying to log in

in Forum and Website Bugs

Posted by: ceberae.2894

ceberae.2894

I’m unable to log in to the site at all when using Firefox. I receive no error messages of any kind. The only thing I see is a blank page right after pressing the log in button. I am however able to log in when using Internet Explorer.

I’ve tried the following to locate the problem:

  • first the usual: cleared cache, cookies, history – no change
  • updated Firefox: my current version is 15.0.1 – no change
  • disabled all add ons to see if one was causing the problem – no change
  • tried a wrong password to see if this would induce any kind of error message – no go, still just a blank page
  • tried searching for this issue and there appears to be a single post on these forums regarding this problem with people suggesting to update Firefox to 15.0.1, which is the version I have.

At this point I’ve ran out of ideas of what to try next and am open to suggestions.