Guild Wars 2

For some odd reason, I coud not access the GW2 website from my home PC. I can play GW2 without a hitch. The launcher starts normally and downloads patches if there are any. However, whenever I try to go to GW2 using any browser on my PC, it always comes up with a “connection was reset” error.

This actually started happening when I did the command “netsh winsock reset”

If I use my Chromebook, I can go to the site without any errors. I am guessing it had something to with the command I ran the night before. I can rule out problems with my router or my internet connection because if I use another device (Chromebook, phone, tablet), I can get in without a hitch.

Any ideas on how to remedy this?

You could try posting over in Tech Support. That’s usually where connection errors are solved.

Good luck.

Will do! Figured I’d post here since this wasn’t game-related.

I had the same issue : connection reset error from the forum and the official site recently. On all navigators I used (Firefox or Internet Explorer 11). I have done nothing, it appears suddenly.

I found the reason. The antivirus (Bitdefender 2015) and the protection web module. There is inside Web protection area, an option, called “SSL analysis” that cause the trouble.
With this option checked, impossible to access forum & GW2 official site. Uncheck this option and the problem was solved.

If you used the same antivirus than me, look at this. As it appears you had the issue after doing a command, I don’t know if it can help ^^

Jeyne.7286:

I found the reason. The antivirus (Bitdefender 2015) and the protection web module. There is inside Web protection area, an option, called “SSL analysis” that cause the trouble.

Thank you for this, it’s working fine now!