New Minis disappeared today

New Minis disappeared today

in Forum and Website Bugs

Posted by: talkingun.9627

talkingun.9627

I bought the new mini pack chieftain utahain and mini svanir. Opened them up and the sent them to the collection bank. this was around the time all the patches today were updating
They never showed up in bank. I repurchased them but I feel I lost 700 gems through actions of ANET.

New Minis disappeared today

in Forum and Website Bugs

Posted by: talkingun.9627

talkingun.9627

I was looking at the newest mini I bought and found they went to wardrobe instead of bank. WHY have that option, I would like to return the mini pack I just bought.

New Minis disappeared today

in Forum and Website Bugs

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You would need to contact CS about your issue. Top of Page – Support – Submit a Request.

Good luck.