There are a lot of threads in the bug forum that without at least some acknowledgement players can be rather worried.
To resolve this I think two buttons that developers can press on the first post on the thread would be useful. This button will simply make a post that states a acknowledgement of sorts and specify that you can not provide a ETA.
Other buttons that may be useful that do the same thing are
Not a bug.
More information required.
A button that would add [Suggestion] to the start of a title.
In Game: Storm Bluff Isle — Anzz, Anzenketh Kyoto