Guild Wars 2

Like most players, I look forward to seeing dev posts! Currently, there are two quick ways of filtering for dev posts, but both of them have flaws that could be addressed with slight tweaks to the site.

1) Dev Tracker- The dev tracker is the best way to get to the dev posts right away… but it includes customer support responses. It halfway defeats the purpose of having the dev tracker if, reading it, one must still filter out “garbage” posts (not to dismiss the important role those dev posts have for addressing customer service requests, but a list of ticket numbers and their status is simply of no use to anyone that hasn’t filed a ticket, but those who filed a ticket have other ways of tracking their request and probably aren’t using the dev tracker to find out the status of their ticket).

Perhaps filter out dev posts from certain forums like customer service? Or add a checkbox for the dev’s posting interface to hide it from the dev tracker since those posts are largely irrelevant to the community.

2) Red “new posts” icon in forums- On the individual forum pages, if a post has received a ANet response, the posts will show the “new posts” icon in red. However, if one opens the thread, there is no indication of where the ANet post is within the thread. Once ANet posts to a thread, the entire forums descend on the thread like a pack of locusts, everyone needing to throw their 2 cents in while the post has ANet’s attention… Which means these posts frequently grow to 10’s of pages very quickly, eventually drop off the front page, get bumped 3 months later, etc.

Perhaps, on the individual forum page, clicking on the “red new post” icon would simply open the thread -at the most recent ANet post-, which makes it much easier to see if the thread will actually have relevant discussions worth reading without needing to scroll through 6 pages of posts to find where the ANet post was (really long threads usually aren’t worth investing the time in reading the entire thing unless the red post needs context)

Thanks for taking the time to read this, it’d make me so happy to see either of these changes :’)