Clearly some people did not follow the story. It was mentioned where to go and also in a memo that I stated earlier. Either re-do the Canach story instance or read the dialogue in the following article
Inspector Ellen Kiel: I’m going to fix this. All I need are reinforcements…and as much black powder as I can get.
This should hint everyone that they have to go to Kiel if they want to help with the contracts.
Except it still doesn’t. Keil has always had a yellow star and has always been interactable with important information. But she was never an actual key person for starting anything, despite being a main character even in the previous instances. There is no indication that she starts the instance until you happen to talk to her. Having something that specifically said she was the one would have been appreciated.
This is not true. The star went away for a while. She has it again now as of June 4th.
Besides, she is and always has been your main contact in the story. She’s the one who is sending you all the letters, and she was the first person you were supposed to talk to in the area. She’s going to fix this, she’s going to supply the ship to Lion’s Arch, she wants the contracts off Southsun Cove. She just sent you a letter. How many tells that you need to talk to Kiel before we just put a massive sign over her that says “click here”.
Maybe they could have made her wave or put a line somewhere, but it’s not like there’s nothing to point you to her. I doubt that would resolve it anyway, based on the complaints I see on other things where you’re pointed there anyway. Just go talk to her.
As I said before, it’s not important to me. If the letter said that we should talk to Kiel at Pearl, that would be fine for me. What I’m trying to explain is that it wouldn’t help. Maybe you would have found it then right away, but others wouldn’t. Maybe you would be on our side now, saying here in the forum that it was perfectly clear where it was, but there would still be two sides.
It’s completely ok to say ‘maybe the letter from Kiel should have been a bit clearer’. Maybe it should have. But the reason I’m wrighting in this topic is that people are saying ‘we had no way of knowing this’. This is obviously not true. We did know it, so you could have, too. No big deal that you didn’t, but you could have.
Ah, but you didn’t know it. You suspected it, and it turned out to be true. That’s not the same thing as knowing. I didn’t suspect, I didn’t even concider it. It never occured to me and as a result I was lost. But, with one line I wouldn’t have. You are completely correct that some people still would have been lost, but those are generally the people who wouldn’t have even read the letter regardless of what it said, would have asked regardless of what it said, and probably would not have come here complaining about it because they always knew they were just going to ask anyway.
Clearly some people did not follow the story. It was mentioned where to go and also in a memo that I stated earlier. Either re-do the Canach story instance or read the dialogue in the following article
Inspector Ellen Kiel: I’m going to fix this. All I need are reinforcements…and as much black powder as I can get.
This should hint everyone that they have to go to Kiel if they want to help with the contracts.
Except it still doesn’t. Keil has always had a yellow star and has always been interactable with important information. But she was never an actual key person for starting anything, despite being a main character even in the previous instances. There is no indication that she starts the instance until you happen to talk to her. Having something that specifically said she was the one would have been appreciated.
This is not true. The star went away for a while. She has it again now as of June 4th.
Besides, she is and always has been your main contact in the story. She’s the one who is sending you all the letters, and she was the first person you were supposed to talk to in the area. She’s going to fix this, she’s going to supply the ship to Lion’s Arch, she wants the contracts off Southsun Cove. She just sent you a letter. How many tells that you need to talk to Kiel before we just put a massive sign over her that says “click here”.
Maybe they could have made her wave or put a line somewhere, but it’s not like she’s nothing to point you to her. I doubt that would resolve it anyway, based on the complaints I see on other things where you’re pointed there anyway. Just go talk to her.
As I’ve said before, the fact that she’s a major player in this whole thing is completely irrelevant where instances are concerned. I will admit that maybe I have not been paying 100% attention to her this whole time since I’ve been running around since the event started in Southsun enjoying Southsun. All I know is that when I arrived she had a star and I talked to her. She wandered around and wasn’t alway at Pearl for some period of time. The new event came on and I wasn’t anywhere near Pearl and didn’t concider Pearl because nothing happens there. So it never occured to go there, and her star being there didn’t phase me because there had always been a star there and there had been a star on her previously as well. I was looking for a new star, like occured when Canach’s instance appeared, but there was none. With one line this would have been all cleared up nicely.
Again, as I said before, whether people would still complain or not, if they did you would at least have more to support your way of thinking than, “I thought of it, why didn’t you?”
There was nothing that specifically indicated that Kiel was the point of entry for the instance. That’s not how this game typically works. I honestly find it strange why you would think it would be. It’s only happened one other time that I know of and that was for Canach a week earlier. Hardly enough to concider it a trend or the norm. This is why I argue that those of you who got it right didn’t know any more than anyone else. You went to Kiel expecting her to give you new information and she happened to end up being the entrance, so you got lucky. I, on the other hand, have been following the story, but not talking to every NPC to get every last bit of it. As a result I didn’t, and I didn’t.
This whole debate would be pointless if Anet had used the drawn-out 4 months of F&F to integrate their new main feature ‘Living story’ in the UI, instead of relying on makeshift mails and map markers that are far from ideal. Well the ship has sailed for this chapter and probably the next, but they need to get their act together and do this.
