Guild Wars 2

After alot of work and time spent on this Dungeon I finally got to get this armor which is for me one of the best in the game. Sad enough for me when I got to buy it and try it on I realized that it was really BUGGY and the texture of the one you buy is not all as good as the one the NPC’s wear quality wise.
I know this sub-forum is for suggestions so I wont spend more time explaining the Bugs and texture quality issues of this armor.
Ever since I got the armor I started making posts in the forums, particularly in the BUGS section, explaining in detail and providing all the information A-net asks for about the issues I had encountered. I made a new topic which got closed shortly after so instead I started posting in the dedicated TOPIC for issues of this kind. Before the one that is active ATM there was another one, I started posting there. After a while the topic disappeared and got replaced by the new one that everyone can see now. I also posted there.
I also sent personal messages to the Mods that were running those topics.
After at least 2 months of not getting any answers or fix I wrote a personal e-mail to the Guild Wars 2 support team. I got a reply that just said that I should post the BUGS on the FORUMS, thing that I had been doing for months without getting any sort of attention.
So, NOW im trying this. Basically I would like to make a suggestion to the A-net team. I would suggest the implementation of some sort of way by which they could let people know if the bugs and issues they are reporting are being looked into. I know there are different level of importance to the bugs we report and that some arent even going to be looked into, but SOME of the problems I am experiencing arent just MINOR clipping issues.
It’s just not a nice feeling to try to make yourself heard and not get any answer of any sort. At least if I knew that A-net considers that the issue I experience isn’t going to be looked into by them I would just stop posting it instead of keep trying to make myself heard.
In any case this is one of the posts I made before if anyone cares to read:
https://forum-en.gw2archive.eu/forum/support/bugs/Issues-with-character-art-weapons-or-armor/first#post899250

Thank you for your time!