In the past month, I and likely many others have been experiencing a problem with purchasing gems. Here is the usual scenario:
Day 1: Purchase X amount of gems and decide to purchase Y amount of gems hours later. Y amount of gems payment is not accepted. I assume that maybe I do not have enough to buy Y amount (even though I verified with my account that I do). I then proceed to purchase a lesser amount Z. Z is a no go.
I email the issue and shortly after a reply is given that there is some sort of security measure keeping me from purchasing, but I’m given the green light to try again.
Day 2: I am able to purchase Y amount again. I then proceed to try again a few hours later and again payment is not accepted.
Could you put an article or response as to how to go about gem purchasing to avoid this problem, and perhaps an explanation as to what is going on so that some of us can have a better understanding as to why this happens.
It is odd to think that maybe Anet does not want my money….that would be a first. =)
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