Guild Wars 2

i used this item long time ago which made me regret everything. as a sylvari lover the glow is what makes this character unique in my opinion compared to other race. its just sad that using this makeover kit turns glow setting to minimum/off.

i was hoping Anet would do something about this sooner or later but then i realized that it has been 5 months already and still no changes. if only i have known, i never should have bought this item in the first place since i only wanted to change the color of my glow.. =(

This was actually fixed in the Feb 26th patch

Mark Katzbach

Bug Fixes
Sylvari who use the Total Makeover Kit can now adjust their glow.

Using another total makeover kit will now let you properly set your glow. Get in touch with support, they were able to get me a kit to do it within about 40 minutes. xD

Just mention you used the total makeover kit before the Feb 26th fix, and need a second one for the fix to apply.

I sent in a ticket about it and got my gems back. And yes, it was fixed quite some time ago.