Phone number not recognized

Phone number not recognized

in Account & Technical Support

Posted by: ohnosquids.4528

ohnosquids.4528

Q:

“This phone number was not recognized. Please check your number and try again.”

I get this message when I enter my phone number into the field. I use google voice and can receive SMS through hangouts, including shortcode. Are google voice numbers unsupported?

Phone number not recognized

in Account & Technical Support

Posted by: Chris Cleary

Chris Cleary

Game Security Lead

A:

Correct, google voice is not supported.

Professor of Bearbow Math @ Tyria State // @Shazbawt // “The Crippler”

Phone number not recognized

in Account & Technical Support

Posted by: ohnosquids.4528

ohnosquids.4528

Thanks very much!

Phone number not recognized

in Account & Technical Support

Posted by: Zamora.1843

Zamora.1843

I get the same message when I try to enter my Ooma phone number.

Phone number not recognized

in Account & Technical Support

Posted by: Zdain.2169

Zdain.2169

Republic Wireless also isn’t supported.

Phone number not recognized

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

Republic Wireless also isn’t supported.

Is your cell pay as you go? A lot of pay as you go numbers are registered different and not supported as a “real” phone number. They tend to go with most voip numbers. Why they do, I have no idea. But when I worked for a phone company this was an issue for a lot of things.

I’m a Moose, a ginger moose even.

Phone number not recognized

in Account & Technical Support

Posted by: Cypix Kull.5492

Cypix Kull.5492

I just got this message when I try to setup my 2 step verification. It worked before with the same number but now it’s not working. Cause when I try to login it usually ask for a verification code, I thought somebody got a hold of my password and changed the settings again.

(edited by Cypix Kull.5492)

Phone number not recognized

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can contact the CS Team via the ‘Support’ link above/below for assistance.

Good luck.