ANet may give it to you.
Account Actions and 6 month suspensions
ANet may give it to you.
Are the “Third Party Program” bans handled differently aswell?
Would be great to have more transparency in this area.
Have the people who seem to think a 6 month ban is not enough of a punishment (or not a punishment at all) considered that the major impact is not what Anet will remove from their account during that time but new things they’ll be unable to do/obtain?
And I don’t mean daily achievements and login rewards. I mean all the releases during that time. For example if someone was banned for 6 months on the 12th July they’d come back next week and have missed all of Halloween, all of Wintersday (and therefore be unable to get any of the temporarily available items from those festivals) and be 3 months behind on HoT.
If they’d been banned for the same 6 months the year before they’d have missed the entire of Season 2 of the Living Story.
Admittedly we don’t know yet what’s going to come out in the next 6 months, but it’s a pretty safe bet there will be at least some temporary awards/achievements/opportunities that those players will miss out on.
“Life’s a journey, not a destination.”
Since there has been a lot of chatter about account actions lately, I’ll go ahead and answer some common questions that have popped up.
Why 6 months, why not Permanent?
This would imply that some accounts are not being permanently banned, and that’s not true.When looking at what action is given to an account, the intent of the behavior is taken into account, and will it likely be continued if the player were to return. There is very sound data to support that players that know they will be able to get their accounts back are significantly less likely to resort to the same behavior quickly (aka buying a new account and botting/cheating on that).
The main goal with performing an action on anyone’s account (that isn’t directly related to RMT) is to correct that behavior, not remove the player. If a player returns after any suspension and continues to break the rules, there is a good chance that they will no longer have that chance to come back again with that account.
When the intention of the behavior that breaks our rules is entirely malicious towards our playerbase or our game, we won’t be granting any sort of chance to return.
Does this mean that if someone botted they get to keep everything?
Absolutely not, in most cases we are attempting to remove what we can before the player returns. However, there are just going to be some things we can’t remove.While it is very true that there is a possibility that that player gained an advantage for a short period of time that they were able to break the rules, a 6 month suspension carries with it a significant enough penalty to offset that
How about previous actions before this was implemented, are they going to be treated the same?
That entirely depends on the action in question. At the time of previous account actions, the actions taken on accounts were deemed appropriate for the offense, which means they will stand.A good example of this in action would be this:
Currently many states (in the US) consider any theft over $500 to be a felony. Back in 1916, a theft was considered a felony at ~$20.The game is much different than it was 3 years ago (which might as well be 100 years for a MMO).
If you have any questions about a specific account action, you can feel free to open a ticket with Customer Support.
What do you mean the last year? 6 Month bans haven’t started until the end of last year.
We have been using suspensions for RMT Gold buying for over a year now. Data shows that these suspensions are very effective and are performing the desired effect of stopping repeat buyers from purchasing.
Hey Chris.
I know you already kind of answered this, but will this go into affect for accounts that were previously banned permanently, but still have a likely hood of not doing the action again? Or is it as you kind of implied that the actions previously were more severe (if that is what you were getting at)?
Thanks!
Since there has been a lot of chatter about account actions lately, I’ll go ahead and answer some common questions that have popped up.
Why 6 months, why not Permanent?
This would imply that some accounts are not being permanently banned, and that’s not true.When looking at what action is given to an account, the intent of the behavior is taken into account, and will it likely be continued if the player were to return. There is very sound data to support that players that know they will be able to get their accounts back are significantly less likely to resort to the same behavior quickly (aka buying a new account and botting/cheating on that).
The main goal with performing an action on anyone’s account (that isn’t directly related to RMT) is to correct that behavior, not remove the player. If a player returns after any suspension and continues to break the rules, there is a good chance that they will no longer have that chance to come back again with that account.
When the intention of the behavior that breaks our rules is entirely malicious towards our playerbase or our game, we won’t be granting any sort of chance to return.
Does this mean that if someone botted they get to keep everything?
Absolutely not, in most cases we are attempting to remove what we can before the player returns. However, there are just going to be some things we can’t remove.While it is very true that there is a possibility that that player gained an advantage for a short period of time that they were able to break the rules, a 6 month suspension carries with it a significant enough penalty to offset that
How about previous actions before this was implemented, are they going to be treated the same?
That entirely depends on the action in question. At the time of previous account actions, the actions taken on accounts were deemed appropriate for the offense, which means they will stand.A good example of this in action would be this:
Currently many states (in the US) consider any theft over $500 to be a felony. Back in 1916, a theft was considered a felony at ~$20.The game is much different than it was 3 years ago (which might as well be 100 years for a MMO).
If you have any questions about a specific account action, you can feel free to open a ticket with Customer Support.
What do you mean the last year? 6 Month bans haven’t started until the end of last year.
We have been using suspensions for RMT Gold buying for over a year now. Data shows that these suspensions are very effective and are performing the desired effect of stopping repeat buyers from purchasing.Hey Chris.
I know you already kind of answered this, but will this go into affect for accounts that were previously banned permanently, but still have a likely hood of not doing the action again? Or is it as you kind of implied that the actions previously were more severe (if that is what you were getting at)?Thanks!
He already explicitly answered this.
How about previous actions before this was implemented, are they going to be treated the same?
That entirely depends on the action in question. At the time of previous account actions, the actions taken on accounts were deemed appropriate for the offense, which means they will stand.
Any action taken by ANet on previous rule violations will stand.
Since there has been a lot of chatter about account actions lately, I’ll go ahead and answer some common questions that have popped up.
Why 6 months, why not Permanent?
This would imply that some accounts are not being permanently banned, and that’s not true.When looking at what action is given to an account, the intent of the behavior is taken into account, and will it likely be continued if the player were to return. There is very sound data to support that players that know they will be able to get their accounts back are significantly less likely to resort to the same behavior quickly (aka buying a new account and botting/cheating on that).
The main goal with performing an action on anyone’s account (that isn’t directly related to RMT) is to correct that behavior, not remove the player. If a player returns after any suspension and continues to break the rules, there is a good chance that they will no longer have that chance to come back again with that account.
When the intention of the behavior that breaks our rules is entirely malicious towards our playerbase or our game, we won’t be granting any sort of chance to return.
Does this mean that if someone botted they get to keep everything?
Absolutely not, in most cases we are attempting to remove what we can before the player returns. However, there are just going to be some things we can’t remove.While it is very true that there is a possibility that that player gained an advantage for a short period of time that they were able to break the rules, a 6 month suspension carries with it a significant enough penalty to offset that
How about previous actions before this was implemented, are they going to be treated the same?
That entirely depends on the action in question. At the time of previous account actions, the actions taken on accounts were deemed appropriate for the offense, which means they will stand.A good example of this in action would be this:
Currently many states (in the US) consider any theft over $500 to be a felony. Back in 1916, a theft was considered a felony at ~$20.The game is much different than it was 3 years ago (which might as well be 100 years for a MMO).
If you have any questions about a specific account action, you can feel free to open a ticket with Customer Support.
What do you mean the last year? 6 Month bans haven’t started until the end of last year.
We have been using suspensions for RMT Gold buying for over a year now. Data shows that these suspensions are very effective and are performing the desired effect of stopping repeat buyers from purchasing.Hey Chris.
I know you already kind of answered this, but will this go into affect for accounts that were previously banned permanently, but still have a likely hood of not doing the action again? Or is it as you kind of implied that the actions previously were more severe (if that is what you were getting at)?Thanks!
He already explicitly answered this.
How about previous actions before this was implemented, are they going to be treated the same?
That entirely depends on the action in question. At the time of previous account actions, the actions taken on accounts were deemed appropriate for the offense, which means they will stand.Any action taken by ANet on previous rule violations will stand.
Ah oka. Sorry, I just wasn’t sure. Cause he said "That entirely depends on the action in question. " So I wasn’t completely sure on what he meant by that part. Sorry, my bad :/
Guys bottom line is this about buying gold. You can’t use a Gold Seller to get gold however, you can still obtain gold by going through the game Goldseller err I mean the Gem store. You can easily pay double the cost (in actually cash) to get something that would cost you less elsewhere but make the company happy by purchasing them Gems to turn into Gold. And don’t worry this is all legit and you still get the knowledge of knowing that you spend more for less and the Gem exchange rate does not change much so you can do this over and over again until your heart is content.
Guys bottom line is this about buying gold. You can’t use a Gold Seller to get gold however, you can still obtain gold by going through the game Goldseller err I mean the Gem store. You can easily pay double the cost (in actually cash) to get something that would cost you less elsewhere but make the company happy by purchasing them Gems to turn into Gold. And don’t worry this is all legit and you still get the knowledge of knowing that you spend more for less and the Gem exchange rate does not change much so you can do this over and over again until your heart is content.
And you are safe with the knowledge that you won’t get the gold taken away and you get a timeout for using a RMT Gold Seller. So there’s that.
RIP City of Heroes
Only hacking should be banned, IDC about botting. If someone wants to waste their PC power botting I honestly couldn’t care.
Well folks, it’s been 6 months since “we are attempting to remove what we can before the player returns.”
Time to start watching the price on Eggnog, Spiced Apple Cider, and other Festive Imbiber related items.
I think they meant achievement unlocks. They are less likely to be removed. Items were deleted for sure.
ANet should give the cheating accounts a badge of shame that permanently shows next to their name tag so when they log in after their six month stint in MMO jail, they get a shiny new badge.
Locking this thread to avoid further necroposting