Currency Exchange?

Currency Exchange?

in Guild Wars 2 Discussion

Posted by: DIRTy.9437

DIRTy.9437

So just started playing a couple days ago and i am trying to exchange gems for gold but it says “this is currently disabled” seems like its just for my account all my friends can do it right now but they have been playing for months. Can anyone let me know whats going on? thanks

Currency Exchange?

in Guild Wars 2 Discussion

Posted by: Beorn Raukar.4328

Beorn Raukar.4328

As a security measure for stolen accounts the currency exchange is blocked for some time after you activate your account. I believe it’s 2 days (might be a little more or a little less).

Currency Exchange?

in Guild Wars 2 Discussion

Posted by: DIRTy.9437

DIRTy.9437

ok, thanks. hopping itll be soon then

Currency Exchange?

in Guild Wars 2 Discussion

Posted by: DIRTy.9437

DIRTy.9437

Just for future reference to all those who have this issue I did get confirmation from support about this. I tried looking everywhere for an exact answer and couldn’t find anything so here it is.

“Thank you for contacting the Guild Wars 2 Support Team.

This is a restriction for brand new accounts. Please try again 72 hours since the account was created.

If you continue to experiencing this issue, feel free to contacting us again.

Regards,

GM Shaolin ShadowBoxing
Guild Wars 2 Support Team
http://support.guildwars2.com/"