Players feeling their opinions are not valued
That works both ways. We don’t owe ArenaNet diddly, either. They, as a company, would be wise to treat us as valued customers, and nothing less. We, as customers, should continue to support them as long as we feel they’re working in good faith to earn that support, and not a second longer.
What’s stopping you? Anet recently made a lot of changes to the game based on customer feedback like the wardrobe, trait restructuring, repeatable LS chapters, these things have been in development in some cases for over a year. And people are complaining that they have other priorities than holding players’ hands while they moan about how bad the updates are. And that they haven’t completely changed everything an individual poster doesn’t like about the updates in a mere two months.
You’re acting like spoiled children. You bought the game and your access to new content is free and perpetual, no monthly fees or paid expansions. Buying gems with real money is an option but you can also get them for free. And you have the nerve to threaten to withhold support for the game? How much do you spend a month on gems? How many millions does Anet make from this game every month?
Frankly, if you feel this strongly about the game, you should stop giving them money – assuming you do so in the first place. Go pay $15 a month to play ESO or Wildstar instead. I’m sure you’ll get your money’s worth, and Anet won’t even notice you’re gone.
An interesting rant against someone who merely stated what should be standard behavior . Pay for a product if you feel it is worth the cost and that your are being treated respectfully by the provider.
Yeah that is some seriously outrageous stuff right there.
An interesting rant against someone who merely stated what should be standard behavior . Pay for a product if you feel it is worth the cost and that your are being treated respectfully by the provider.
Yeah that is some seriously outrageous stuff right there.
You forgot the part where Anet throws in piles of free stuff and the disgruntled customer tells them it’s not good enough.
That works both ways. We don’t owe ArenaNet diddly, either. They, as a company, would be wise to treat us as valued customers, and nothing less. We, as customers, should continue to support them as long as we feel they’re working in good faith to earn that support, and not a second longer.
What’s stopping you? Anet recently made a lot of changes to the game based on customer feedback like the wardrobe, trait restructuring, repeatable LS chapters, these things have been in development in some cases for over a year. And people are complaining that they have other priorities than holding players’ hands while they moan about how bad the updates are. And that they haven’t completely changed everything an individual poster doesn’t like about the updates in a mere two months.
You’re acting like spoiled children. You bought the game and your access to new content is free and perpetual, no monthly fees or paid expansions. Buying gems with real money is an option but you can also get them for free. And you have the nerve to threaten to withhold support for the game? How much do you spend a month on gems? How many millions does Anet make from this game every month?
Frankly, if you feel this strongly about the game, you should stop giving them money – assuming you do so in the first place. Go pay $15 a month to play ESO or Wildstar instead. I’m sure you’ll get your money’s worth, and Anet won’t even notice you’re gone.
An interesting rant against someone who merely stated what should be standard behavior . Pay for a product if you feel it is worth the cost and that your are being treated respectfully by the provider.
Yeah that is some seriously outrageous stuff right there.
Except Anet has gone, " above and beyond" and yet players STILL whine, and moan.
A lot of players are so entitled, and so spoiled they believe their demands are reasonable.
The ONLY thing Anet OWES us for the purchase price of the game is access to servers.
After that it’s Remote Micro Transactions I Bold typed it because it is an exchange of cash for virtual goods or services. And exchange means that BOTH sides are getting something.
The way most entitled, spoiled players behave and speak you’d think all these gem purchases were donations from the goodness of their heart, where they received nothing in exchange.
Do you have access to the servers? if the answer is no…you have reason to complain.
If the answer is yes, then Anet has fulfilled their end. if some players want more, and they decide to give more…. Then they are doing the players a favor.
If what Anet is doing is not enough for some players, the answer is simple…. Play something else. Trust me, they won’t be missed by anyone.
An interesting rant against someone who merely stated what should be standard behavior . Pay for a product if you feel it is worth the cost and that your are being treated respectfully by the provider.
Yeah that is some seriously outrageous stuff right there.
You forgot the part where Anet throws in piles of free stuff and the disgruntled customer tells them it’s not good enough.
Piles of free, MOSTLY, barely to totally unusable garbaage.
Mud Bone – Sylvari Ranger
That works both ways. We don’t owe ArenaNet diddly, either. They, as a company, would be wise to treat us as valued customers, and nothing less. We, as customers, should continue to support them as long as we feel they’re working in good faith to earn that support, and not a second longer.
What’s stopping you? Anet recently made a lot of changes to the game based on customer feedback like the wardrobe, trait restructuring, repeatable LS chapters, these things have been in development in some cases for over a year. And people are complaining that they have other priorities than holding players’ hands while they moan about how bad the updates are. And that they haven’t completely changed everything an individual poster doesn’t like about the updates in a mere two months.
You’re acting like spoiled children. You bought the game and your access to new content is free and perpetual, no monthly fees or paid expansions. Buying gems with real money is an option but you can also get them for free. And you have the nerve to threaten to withhold support for the game? How much do you spend a month on gems? How many millions does Anet make from this game every month?
Frankly, if you feel this strongly about the game, you should stop giving them money – assuming you do so in the first place. Go pay $15 a month to play ESO or Wildstar instead. I’m sure you’ll get your money’s worth, and Anet won’t even notice you’re gone.
Have I offended your sensibilities somehow? Is the notion that customers should without support from companies they feel don’t value their patronage an indecent one? How about you take a deep breath, re-read what I posted, then tell me what in that post warrants such indignation.
You, personally? I don’t give a kitten. This has been going on for nearly two years now. It bothers me in general.
That works both ways. We don’t owe ArenaNet diddly, either. They, as a company, would be wise to treat us as valued customers, and nothing less. We, as customers, should continue to support them as long as we feel they’re working in good faith to earn that support, and not a second longer.
What’s stopping you? Anet recently made a lot of changes to the game based on customer feedback like the wardrobe, trait restructuring, repeatable LS chapters, these things have been in development in some cases for over a year. And people are complaining that they have other priorities than holding players’ hands while they moan about how bad the updates are. And that they haven’t completely changed everything an individual poster doesn’t like about the updates in a mere two months.
You’re acting like spoiled children. You bought the game and your access to new content is free and perpetual, no monthly fees or paid expansions. Buying gems with real money is an option but you can also get them for free. And you have the nerve to threaten to withhold support for the game? How much do you spend a month on gems? How many millions does Anet make from this game every month?
Frankly, if you feel this strongly about the game, you should stop giving them money – assuming you do so in the first place. Go pay $15 a month to play ESO or Wildstar instead. I’m sure you’ll get your money’s worth, and Anet won’t even notice you’re gone.
Have I offended your sensibilities somehow? Is the notion that customers should without support from companies they feel don’t value their patronage an indecent one? How about you take a deep breath, re-read what I posted, then tell me what in that post warrants such indignation.
You’re making a lot of assumptions in your post that I don’t feel are warranted Darkace. You say we’re not treated as valued customers. This is a balancing act no big company can win. No matter what they do a certain percentage of the populace are going to feel disenfranchised. Because no two factions agree on anything. If they communicate and then change their mind they lied. If they don’t communicate then they are accused of not being open. I prefer they NOT communicate, and I’m a customer too. I don’t want to hear what might be or not be at some point. And I’m a paying customer just like you.
Your assumption that they’re not treating us like customers because they’re not doing what a percentage of people want, is ignoring that fact that they’re doing what other customers want.
On what world is that fair?
An interesting rant against someone who merely stated what should be standard behavior . Pay for a product if you feel it is worth the cost and that your are being treated respectfully by the provider.
Yeah that is some seriously outrageous stuff right there.
You forgot the part where Anet throws in piles of free stuff and the disgruntled customer tells them it’s not good enough.
Piles of free, MOSTLY, barely to totally unusable garbaage.
One man’s garbage is another man’s treasure.
Degustibus et coloris non est disputandum
(edited by Nerelith.7360)
You’re making a lot of assumptions in your post that I don’t feel are warranted Darkace. You say we’re not treated as valued customers.
I said no such thing. I said if someone doesn’t feel a company is treating them as valued customers they should stop supporting that company. I named ArenaNet specifically, but the principle applies to every company in the world. From lawn care companies to restaurants to video game developers, if you don’t think a company is doing enough to earn your repeated business you should take your business elsewhere. There’s nothing unfair about that.
Your assumption that they’re not treating us like customers because they’re not doing what a percentage of people want, is ignoring that fact that they’re doing what other customers want.
On what world is that fair?
Again, I never said that. And even if I did want to single ArenaNet out, rather than making the general statement I made, I wouldn’t do it on the grounds that they’re not giving me what, individually, I want. I’m not so conceited to pretend my personal wants outweigh those of anyone else.
Well, since ArenaNet is treating us as valued customers (I mean, they do give us free content and features quite often), I guess there really isn’t that much to moan about, is there?! =)
That works both ways. We don’t owe ArenaNet diddly, either. They, as a company, would be wise to treat us as valued customers, and nothing less. We, as customers, should continue to support them as long as we feel they’re working in good faith to earn that support, and not a second longer.
What’s stopping you? Anet recently made a lot of changes to the game based on customer feedback like the wardrobe, trait restructuring, repeatable LS chapters, these things have been in development in some cases for over a year. And people are complaining that they have other priorities than holding players’ hands while they moan about how bad the updates are. And that they haven’t completely changed everything an individual poster doesn’t like about the updates in a mere two months.
You’re acting like spoiled children. You bought the game and your access to new content is free and perpetual, no monthly fees or paid expansions. Buying gems with real money is an option but you can also get them for free. And you have the nerve to threaten to withhold support for the game? How much do you spend a month on gems? How many millions does Anet make from this game every month?
Frankly, if you feel this strongly about the game, you should stop giving them money – assuming you do so in the first place. Go pay $15 a month to play ESO or Wildstar instead. I’m sure you’ll get your money’s worth, and Anet won’t even notice you’re gone.
Have I offended your sensibilities somehow? Is the notion that customers should without support from companies they feel don’t value their patronage an indecent one? How about you take a deep breath, re-read what I posted, then tell me what in that post warrants such indignation.
You’re making a lot of assumptions in your post that I don’t feel are warranted Darkace. You say we’re not treated as valued customers. This is a balancing act no big company can win. No matter what they do a certain percentage of the populace are going to feel disenfranchised. Because no two factions agree on anything. If they communicate and then change their mind they lied. If they don’t communicate then they are accused of not being open. I prefer they NOT communicate, and I’m a customer too. I don’t want to hear what might be or not be at some point. And I’m a paying customer just like you.
Your assumption that they’re not treating us like customers because they’re not doing what a percentage of people want, is ignoring that fact that they’re doing what other customers want.
On what world is that fair?
He has an opinion, Vayne. So do you. You are, again, informing someone that their personal perspective/opinion of this game is flatly wrong. You brought up the balancing act and disenfranchisement and then disallow one that feels disenfranchised to express that.
(edited by Teofa Tsavo.9863)
You’re making a lot of assumptions in your post that I don’t feel are warranted Darkace. You say we’re not treated as valued customers.
I said no such thing. I said if someone doesn’t feel a company is treating them as valued customers they should stop supporting that company. I named ArenaNet specifically, but the principle applies to every company in the world. From lawn care companies to restaurants to video game developers, if you don’t think a company is doing enough to earn your repeated business you should take your business elsewhere. There’s nothing unfair about that.
Your assumption that they’re not treating us like customers because they’re not doing what a percentage of people want, is ignoring that fact that they’re doing what other customers want.
On what world is that fair?
Again, I never said that. And even if I did want to single ArenaNet out, rather than making the general statement I made, I wouldn’t do it on the grounds that they’re not giving me what, individually, I want. I’m not so conceited to pretend my personal wants outweigh those of anyone else.
Okay my bad then. But the thread is about Anet not another company. I see some of the criticism (not all of it) directed at Anet as unfair. People who have very specific concerns that aren’t being addressed. People who complain that there’s no open world combat in this game, for example. And then feeling Anet doesn’t listen to them if it’s not implemented. It wasn’t designed for that, it was never hinted that it would be in the game, so not listening to this person is logical to me. Why would they?
People who complain about too much grind are definitely more reasonable to me, since the game was advertised as having less grind.
That works both ways. We don’t owe ArenaNet diddly, either. They, as a company, would be wise to treat us as valued customers, and nothing less. We, as customers, should continue to support them as long as we feel they’re working in good faith to earn that support, and not a second longer.
What’s stopping you? Anet recently made a lot of changes to the game based on customer feedback like the wardrobe, trait restructuring, repeatable LS chapters, these things have been in development in some cases for over a year. And people are complaining that they have other priorities than holding players’ hands while they moan about how bad the updates are. And that they haven’t completely changed everything an individual poster doesn’t like about the updates in a mere two months.
You’re acting like spoiled children. You bought the game and your access to new content is free and perpetual, no monthly fees or paid expansions. Buying gems with real money is an option but you can also get them for free. And you have the nerve to threaten to withhold support for the game? How much do you spend a month on gems? How many millions does Anet make from this game every month?
Frankly, if you feel this strongly about the game, you should stop giving them money – assuming you do so in the first place. Go pay $15 a month to play ESO or Wildstar instead. I’m sure you’ll get your money’s worth, and Anet won’t even notice you’re gone.
An interesting rant against someone who merely stated what should be standard behavior . Pay for a product if you feel it is worth the cost and that your are being treated respectfully by the provider.
Yeah that is some seriously outrageous stuff right there.
Except Anet has gone, " above and beyond" and yet players STILL whine, and moan.
A lot of players are so entitled, and so spoiled they believe their demands are reasonable.The ONLY thing Anet OWES us for the purchase price of the game is access to servers.
After that it’s Remote Micro Transactions I Bold typed it because it is an exchange of cash for virtual goods or services. And exchange means that BOTH sides are getting something.
The way most entitled, spoiled players behave and speak you’d think all these gem purchases were donations from the goodness of their heart, where they received nothing in exchange.
Do you have access to the servers? if the answer is no…you have reason to complain.
If the answer is yes, then Anet has fulfilled their end. if some players want more, and they decide to give more…. Then they are doing the players a favor.
If what Anet is doing is not enough for some players, the answer is simple…. Play something else. Trust me, they won’t be missed by anyone.
Please point out a single whine or moan in the post that was called out.
Now, a company may not, “owe,” anything more than the service paid for, but speaking to management if the service is poor, or the food is cold, or tastes bad when visiting a restaurant is perfectly reasonable…even if technically the only thing they owe is delivery of the food.
DISCLAIMER: one should remain civil when bringing complaints to management. One should not berate or otherwise be abusive toward employees (or management for that matter). Feedback and criticism are fine. Needed in my opinion. They don’t need to be, and should not be, delivered in a hateful manner.
Personally I do not think that ANet has gone above and beyond. They are a merchant trying to increase the desirability of their product in an attempt to retain or increase revenue. I see that as a baseline, not an above and beyond situation. None of what they are doing is, as you say, “a favor.” It is all part of that effort to increase revenue. Everything added, improved, etc is an effort to get more money….And that is a good thing ! We have money, they want it, so they do things that they think (or know) will make us more likely to give them our money. I love capitalism.
If what they are doing is not going to open my pocket book I will say so. I explain what I like and do not like so that Anet can choose whether or not they are willing to do what it takes to get my money. Of course I don’t spend enough by myself to justify dev resource allocation, but my $100 per month plus the money of others who might want to see the same things in game that I do might be enough to be considered.
You forgot the part where Anet throws in piles of free stuff and the disgruntled customer tells them it’s not good enough.
Nothing of the sort was said in the post you called out.
What is there in GW2 that one can access without spending money first ?
(edited by Ashen.2907)
An interesting rant against someone who merely stated what should be standard behavior . Pay for a product if you feel it is worth the cost and that your are being treated respectfully by the provider.
Yeah that is some seriously outrageous stuff right there.
You forgot the part where Anet throws in piles of free stuff and the disgruntled customer tells them it’s not good enough.
Piles of free, MOSTLY, barely to totally unusable garbaage.
From your point of view. But that’s an opinion based on your perspective. A lot of people seem to be enjoying the new living story stuff. Far more people than enjoyed Living Story Season 1 but at the end even that seemed to have found a base of followers.
Just because you personally don’t like something doesn’t make it garbage and this is the kind of hyperbole that is the least useful and the most easy to ignore. In fact, this kind of statement is not constructive feedback. It’s the kind of posts that, if I were a developer, I’d remove from the forums.
That works both ways. We don’t owe ArenaNet diddly, either. They, as a company, would be wise to treat us as valued customers, and nothing less. We, as customers, should continue to support them as long as we feel they’re working in good faith to earn that support, and not a second longer.
What’s stopping you? Anet recently made a lot of changes to the game based on customer feedback like the wardrobe, trait restructuring, repeatable LS chapters, these things have been in development in some cases for over a year. And people are complaining that they have other priorities than holding players’ hands while they moan about how bad the updates are. And that they haven’t completely changed everything an individual poster doesn’t like about the updates in a mere two months.
You’re acting like spoiled children. You bought the game and your access to new content is free and perpetual, no monthly fees or paid expansions. Buying gems with real money is an option but you can also get them for free. And you have the nerve to threaten to withhold support for the game? How much do you spend a month on gems? How many millions does Anet make from this game every month?
Frankly, if you feel this strongly about the game, you should stop giving them money – assuming you do so in the first place. Go pay $15 a month to play ESO or Wildstar instead. I’m sure you’ll get your money’s worth, and Anet won’t even notice you’re gone.
Have I offended your sensibilities somehow? Is the notion that customers should without support from companies they feel don’t value their patronage an indecent one? How about you take a deep breath, re-read what I posted, then tell me what in that post warrants such indignation.
You’re making a lot of assumptions in your post that I don’t feel are warranted Darkace. You say we’re not treated as valued customers. This is a balancing act no big company can win. No matter what they do a certain percentage of the populace are going to feel disenfranchised. Because no two factions agree on anything. If they communicate and then change their mind they lied. If they don’t communicate then they are accused of not being open. I prefer they NOT communicate, and I’m a customer too. I don’t want to hear what might be or not be at some point. And I’m a paying customer just like you.
Your assumption that they’re not treating us like customers because they’re not doing what a percentage of people want, is ignoring that fact that they’re doing what other customers want.
On what world is that fair?
He has an opinion, Vayne. So do you. You are, again, informing someone that their personal perspective/opinion of this game is flatly wrong. You brought up the balancing act and disenfranchisement and then disallow one that feels disenfranchised to express that.
Sure everyone has an opinion. Can an opinion be wrong? It depends on how it’s stated.
Saying “I don’t like something” is completely different than saying “This sucks.”. You may not see the difference but I do.
One of them is making an objective statement and one is expression opinion. There are also reasonable expectations and unreasonable ones.
If someone said I opened one chest and didn’t get a precusor, even if there opinion was that it sucked, no one would have any sympathy for that at all and most people would consider his complaint unreasonable. It’s not that he doesn’t have a right to feel that way, it’s just not reasonable.
But people who have opened thousands and thousands of chests, who didn’t get a precusor are being perfectly reasonable.
People who say the game is dying or that the mega server is just server mergers are just expression an opinion with nothing to back it up. Do they have the right to feel that way? Sure. Does that mean they can come and say anything they want with no real proof? Expressed in a derogatory manner?
I don’t think it’s fair to the game or the players enjoying it. Be nice if people has a shred of evidence to back it up.
Opinions expressed as opinions are never my problem.
Mild addition to Vayne’s position?
“Don’t ever try to tell me I’m wrong for having fun.”