SAB coin refunds. When is the line?

SAB coin refunds. When is the line?

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Posted by: CrashTestAuto.9108

CrashTestAuto.9108

So it’s been well over a year since people paid real money for an item that has no use whatsoever. Defenders of this have cited the fact that SAB is supposedly going to return at some point.

I’m curious, to both defenders of ANet, and to the less supportive. Where is the line where refusing to give refunds on the infinite continue coin isn’t okay? 18 months? Three years? Six months ago?

When offering a product, it seems that there are reasonable lines you can infer as to when that product will be provided. Not necessarily from a legal standpoint, but just a respect for your customer one. We weren’t told when SAB would be back, just that it would be. But surely there is some point where we as customers can reasonably expect the service we paid for to be provided?

SAB coin refunds. When is the line?

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Posted by: BrotherBelial.3094

BrotherBelial.3094

To be fair, we knew SAB was not perminant content when the coin was on sale. So you baught it knowing that it was going away. Also buying the coin by passed buying continues, how ever that was done, I never played SAB, it was not my thing.

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SAB coin refunds. When is the line?

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Posted by: Kal Spiro.9745

Kal Spiro.9745

To be fair, we knew SAB was not perminant content when the coin was on sale. So you baught it knowing that it was going away. Also buying the coin by passed buying continues, how ever that was done, I never played SAB, it was not my thing.

No, we bought it under the expectation that it was going to return just like the holiday content. That while it may not be useful for stretches of time, that it would become useful again in the future.

I say if they’re not going continue work on SAB then they should open up SAB as permanent content. It doesn’t matter if some people don’t like it, it doesn’t even need to have more rewards, just rerelease what was there last time and let us go. I still have a full green and yellow set to be converted that I haven’t done anything with, taking up space.

Tarnished Coast Kal Spiro – Ranger (80), LB/S-D, Eagle/Wolf, Signet, M/S/WS #SABorRiot
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SAB coin refunds. When is the line?

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Posted by: Vayne.8563

Vayne.8563

Yeah this is an iffy one. I bought one of those coins and I expected to get more use out of it. It’s the kind of thing that leaves a bad taste in people’s mouths.

SAB coin refunds. When is the line?

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

The question of SAB has been answered to the best of our ability in the past. and I will repeat it here for your information: SAB will return in the future, but the timeframe is not yet determined, according to Colin Johanson.

In relation to refunds for the SAB coins, we are not issuing refunds for the coins because the items will be usable in the future.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet