Guild Wars 2

Hello,

I don’t know if this is possible, but I think it would be a good idea if ArenaNet made some sort of non-mail, non-forum notification in the actual game warning in video-style about the two types of phishing that is going on in a moment.

The video I have in mind would be a one-time video, spawned similar to the video you saw during certain Living Story videos, like the Season One Escape from Lion’s Arch video players saw when they first entered Lion’s Arch. If it’s possible, a video that spawns no matter where your location is.

The video would show the difference between an Arena Net employee mailing a player, and the phishers, (i.e. clearly marking out where the ArenaNet symbol is, as well as clearly marking out the yellow text so players clearly understand where to look) and also explaining that ArenaNet would never mail you to ask you to log in somewhere etc.

The reason why I am suggesting doing this via in-game video is because not every player uses these forums, and thus, not every player is seeing the warnings about the phishing attempts. Of course, to most of us the differences are probably common sense, but remember that not everyone in the world is ‘internet savvy’ so it would be a shame for us to lose some players because of this.

Thank you for your time.

Edit: Forgot to mention that the video would be designed to be seen one time, so it’s guaranteed to be seen by all players when they log in.

What, you mean the clearly visible warning at the end of every mail is not enough?

tairneanach.8427:

What, you mean the clearly visible warning at the end of every mail is not enough?

Possibly yes, because people are still then coming to the forums asking if a certain mail they’ve had is genuine or not. I’m talking about a one-time video (forgot to mention it’d be one-time in my original post) circling the yellow warning, so players know to ignore and report the mail if it is a phasing attempt

An official in game mail would work as well. Some people don’t want to watch videos. Not that I think your idea is bad. I just think it would be difficult to do. I just am surprised that Anet is content with placing sticky threads on a forum that many people don’t read instead of sending out an official mail with a warning about these in game mail scams.

tairneanach.8427:

What, you mean the clearly visible warning at the end of every mail is not enough?

Obviously it isn’t I see about a halve dozen posts a day asking about these scam mails.

JustTrogdor.7892:

An official in game mail would work as well. Some people don’t want to watch videos. Not that I think your idea is bad. I just think it would be difficult to do. I just am surprised that Anet is content with placing sticky threads on a forum that many people don’t read instead of sending out an official mail with a warning about these in game mail scams.

I thought of an in-game mail too at first, but then I thought “how would some players know whether the one ArenaNet is sent is any different to the phishing one?” which is how I came to the video idea – only ArenaNet could possibly make the video

Well I don’t think a phishing mail would say things like, “We will never send you an in-game mail about your account” “Be aware of scam mails” and so forth.

JustTrogdor.7892:

Well I don’t think a phishing mail would say things like, “We will never send you an in-game mail about your account” “Be aware of scam mails” and so forth.

True that. The thing about the video though (imagine it being narrated by an NPC like a renown heart or the PvP Tutorial NPC) is that it’d circle visually where the ArenaNet symbol and the yellow text warning would be.