Account restoration

Account restoration

in Account & Technical Support

Posted by: Snuset.3708

Snuset.3708

Q:

What topic do I pick when asking for a restoration after getting hacked? I just get automated mails with information on email authentication.

Account restoration

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

A:

Update the ticket that was used to resolve the hacking incident and return access to you. No need for a separate ticket. Thanks.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet