Q:
54 infractions and counting because a moderator doesn’t understand a joke when he/she sees it.
E.A.D.
E.A.D.
Complete Account rollback?
ArenaNet Communications Manager
A:
Account rollbacks are restricted to a hacked accounts and one time ever for that account. People have deleted a character before and asked this. The answer has always been no.
This is accurate. We cannot make exceptions for high-level characters or for other justifications. The tools truly is used only for compromised accounts.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Depends on the reason for it.
If you got hacked then yes there is an option.
But if it is just so you can “start over” then no. You’d have to delete all your chars (keep whatever you want that isn’t tied to a char, if you want it, in the bank)
Then you can “start over” and choose a new server.
Other then that, if it’s not because of an outside reason or mistake very very early on, there will be no rollback.
Too bad, i deleted my lvl 80 guardian instead of my lvl 1 last week. :S
Guess that will teach me giving them similar names and appearance.
54 infractions and counting because a moderator doesn’t understand a joke when he/she sees it.
E.A.D.
E.A.D.
Make a ticket and try. Maybe they will allow it since it was a high lvl character.
Just explain the problem and ask. Still beter than starting all over again.
Account rollbacks are restricted to a hacked accounts and one time ever for that account. People have deleted a character before and asked this. The answer has always been no.