Is it possible to get a refund for HoT?

Is it possible to get a refund for HoT?

in Guild Wars 2: Heart of Thorns

Posted by: Mea.5491

Mea.5491

I’m not talking about that veteran thing, what I want to know: is it possible to get a full refund for HoT? In other words: can I get rid of my HoT upgrade (go back to core account only) and get my money back? Sorry my English is bad.

Is it possible to get a refund for HoT?

in Guild Wars 2: Heart of Thorns

Posted by: neonis.3974

neonis.3974

You bought the upgrade and used the goodies, and it seems you bought it for a reason. So stick with your gut and don’t let anyone change your mind. If you don’t want to pre-order, then call Anet to see if you can get your money back and in turn lose your goodies and more.

Is it possible to get a refund for HoT?

in Guild Wars 2: Heart of Thorns

Posted by: JustTrogdor.7892

JustTrogdor.7892

You can’t call Anet as was suggested above as they do not offer customer service by phone. You can however submit a ticket to support by following the support link located at the top of the page.

The Burninator

Is it possible to get a refund for HoT?

in Guild Wars 2: Heart of Thorns

Posted by: Mea.5491

Mea.5491

I don’t speak English well and I don’t understand spoken English, I thought I can do it in e-mail.

Edit: YAY! XD No phone, I’m so happy, lol. Thanks.