Guild Wars 2

Hello all! Sorry if this question is answered elsewhere (if so, I fail at Googling and searching the forums/FAQs). I was thinking of getting some gems and a character slot. I see that if I get the Heart of Thorns Ultimate edition, I’ll get what I want along with some other perks. So I’m wondering, if I purchase the Ultimate edition today, when do I get the gems, character slot(s), and everything else (other than the action expansion)?

From searching, it looks like there’s some sort of schedule to the release of at least one of the character slots. (I understand that Deluxe/Ultimate get two?) What about everything else? Specifically, when would I get the gems? If I’m waiting ‘til someday when the expansion is released, I’m just going to buy gems instead.

Thanks for any help you guys can give!

For the Ultimate Edition, you should get the perks within 2-4 hours of ordering. The gems, Mini Rytlock, bonus character slot, etc.

For the extra “veteran” bonus character slot, those are being given on a weekly basis, so you wouldn’t have to wait more than a week for that if you qualify for it. You qualify for it if you bought the game before January 23rd this year.

Xiahou Mao.9701:

For the Ultimate Edition, you should get the perks within 2-4 hours of ordering. The gems, Mini Rytlock, bonus character slot, etc.

For the extra “veteran” bonus character slot, those are being given on a weekly basis, so you wouldn’t have to wait more than a week for that if you qualify for it. You qualify for it if you bought the game before January 23rd this year.

Awesome! Thats exactly what I was looking for. Thank you, I apprecite the help!

Xiahou Mao.9701:

For the Ultimate Edition, you should get the perks within 2-4 hours of ordering. The gems, Mini Rytlock, bonus character slot, etc.

For the extra “veteran” bonus character slot, those are being given on a weekly basis, so you wouldn’t have to wait more than a week for that if you qualify for it. You qualify for it if you bought the game before January 23rd this year.

I pre-order the Ultimate edition on July the 15 and have played since launch yet I have not received my Veteran slot yet, should I submit a ticket?

MasterOfMistakes.2089:

Xiahou Mao.9701:

For the Ultimate Edition, you should get the perks within 2-4 hours of ordering. The gems, Mini Rytlock, bonus character slot, etc.

For the extra “veteran” bonus character slot, those are being given on a weekly basis, so you wouldn’t have to wait more than a week for that if you qualify for it. You qualify for it if you bought the game before January 23rd this year.

I pre-order the Ultimate edition on July the 15 and have played since launch yet I have not received my Veteran slot yet, should I submit a ticket?

Pre-ordered..or pre-purchased? There is a difference. If you pre-purchased, did you receive the other bonus items, the Gems, Glider skin, Mini-pet, Title, etc.? If so, and you have not received the two character slots, you should contact the CS Team via the ‘Support’ link above/below.

If you merely pre-ordered, you would not be eligible for said bonuses.

Good luck.

I pre-purchased from the GW2 site(thanks for correcting the word)

I received everything else from the ultimate edition except the veterans bonus slot, thank you and I will submit a ticket.