Guild Wars 2

We’re so excited that we have announced Guild Wars 2: Heart of Thorns, and we know that you have a lot of questions. Here’s what we have planned to get you a lot of information about our upcoming expansion:

• We’ll be doing “deep dives” on various features in the future. The first one in the series will most likely kick off in a couple of weeks. These features will give you a lot of the information you’d like to have.
• We will be looking at adding a few questions and answers to the HoT Frequently Asked Questions section of our Knowledge Base.
• We will have a lot of press coverage in the future, and will highlight those interviews and articles on our website, on social media, or through posts right here on the forums. (If you see an interview that hasn’t been posted about here, feel free to make a post so that others can enjoy a good read.)
• We will be present with our first playable demo, as you learned during the announcement, at PAX East (North America) and REZZED (EU) in March. I’m sure you’ll see a lot of info coming out in relation to those events.

We’d like to ask that you not submit a ticket to Customer Support with questions about Guild Wars 2: Heart of Thorns. CS is not able to answer such questions, and CS needs to be able to concentrate on helping players with support issues.

Likewise, we respectfully request that you not send private messages to ArenaNet team members to ask about the expansion. Let’s let everyone focus on his or her job to get the expansion ready for you as soon as possible!

If you have questions, you can post them here, but your best bet for info really is through the sources listed above, and we invite you to keep your eye on those resources.

Thanks!

An update on information releases:

The “deep dives” have been running along nicely over the last months. In recent weeks, we’ve had details on various Specializations, combat changes, a major update to the Wallet, World versus World improvements, and much, much more.

Next week, we’ll be sharing information on Guild Halls at E3. Read about that here.

Those of you who want to keep an eye on info releases definitely want to bookmark our news page — guildwars2.com — because there’s a whole lot of great information heading your way in the coming weeks!