Guild Wars 2

Hi guys,

Yesterday I posted an issue I had with purchasing the game two weeks ago @ $40 because previously the FAQ of Heart of Thorns stated you needed the base game to play. I sent in a ticket to Anet and pretty much got an automated response telling me there is nothing they can do in terms of a discount/upgrading the account to Heart of Thorns and that if I wanted the money back, I would have to refund the account and close it. (sorry i’m only new to forum posting and don’t know how to link the email etc.) I don’t think that’s entirely fair since i put in like 50+ hours of the last two weeks into the game and would have to restart entirely again, for a mistake they made on their part. Just letting other people know who might have purchased the full GW2 game recently that the only way you will see some kind of compensation is closing the account fully and rebuying. Thanks guys.

Well you could lodge a complain to the domestic trade department/ministry and ask them to follow up as it’s quite a shady business practice. Have seen some thread on this on reddit coming up and gaining traction due to the changes in the FAQ before and after pre purchase annoucement and various sales going on before the pre purchase started