Guild Wars 2

Hey there, i noticed the price for the gemstore dyes crashed, so i assumed you can now get a refund if you were using one twice across your characters.
I too used one twice so my simple question is: How do i now get a refund for it? I never bothered for any outgamestuff so i have no idea.
On the same topic i want a refund for a gemstore shirt which turned into a useless tonic as well.

You’re a bit late to the party, but you have to open a support ticket and they’ll help you from there.

https://forum-en.gw2archive.eu/forum/game/gw2/Customer-Support-and-the-Feature-Pack/first

quote:
Dye Refunds:
Dyes exclusive to Dye Packs from the Gem Store will be replaced in the event they were applied to multiple characters on the same account prior to the Feature Pack on April 15th. Duplicates of these dyes will be replaced via the in game mail by May 11th. In order to receive replacements for these duplicate dyes:
Log in to every character on your account after the Feature Pack goes live on April 15th and before 12:01 AM on May 6th (PDT).

We will not be able to process any refund requests via Customer Support tickets before May 12th. If you expected to receive dyes and do not receive them by May 12th, feel free to create a Customer Support ticket at that time. The dyes eligible for refund are:

Acid Acrid Algae
Amenity Blacklight Caustic
Charred Cinders Cobolt
Cyanide Deep Glacial Sky Deep Glacial Teal
Enameled Crimson Enameled Emblaze Enameled Legacy
Enameled Reign Enameled Sky Flame
Flare Fling Glacial Sky
Glacial Teal Limonite Molten
Onset Perseverance Prosperity
Pyre Recall Shiver Sky
Swampblack Toxin Vincent
Violite

All requests for refunds must be submitted prior to July 15, 2014.