Sleepiness + Purchasing = Wrong item :( Helpable?
Anet has a no refund policy for in game purchases.
This is one of the downsides of not having a sub fee. You can’t hire a large number of people to handle the thousands of tickets for erroneous purchases, so they have to put a blanket rule down to limit the workload. You’re just going to have to be more careful in the future and double or triple check everything.
2012 Halloween Tower Champion
The Lost Shores should have stayed lost.
The Lost Shores should have stayed lost.
I doubt that Anet would be willing to switch them out for you, but there is no harm in trying. Send them a ticket and see if they can help you. The worst thing they can do is say no.
Server: Fort Aspenwood
IGN: Luxit
IGN: Luxit

It’s Soulbound, I can’t wear it, I can’t sell it, I can’t salvage it. I still have it in my inventory, is there a possibility for it to be removed and substituted for the heavy counterpart (which costs the same amount of coin) or it be removed and the coins refunded?