Send Error Report to aNet
ArenaNet Communications Manager
I’ll see if we know why it would appear to get stuck and take so long to send. There may be a lot of data being transmitted to help the devs identify the issues and get started on a fix. However, I’ll see what I can learn about this.
Thanks for letting us know.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Thanks for the reply.
Like I said I’m more than happy and would even like to send crash info that will help you guys on the back-end but when it says ‘Sending in 59… 58…’ well maybe I need to work on my patience but I usually just can’t be bothered
I decline sending reports because of this long pause, because usually a crash occurs at the most inconvenient time and I only want to get back to the action as soon as possible. So I click away absolutely anything as soon as possible that prevents me from restarting the game. In this moment, I just want any obstacle to go away.
Perhaps you can postpone the immediate sending of the report to a later time, if the running time of the crashed GW2 was longer than 5 minutes. When the player probably has the time. For example, if the player terminates GW2 regularly after his gaming session. Notify him with: “There is an unsent Guild Wars 2 crash report from <hours> ago. Do you want to send it now?” With buttons “Send now”, “Send later”, “Don’t send”.