Guild Wars 2

What is the difference between “Account Suspended” & “Account Terminated”?

My friend’s account is suspended, is it possible to recover?

What is the difference between “Account Suspended” & “Account Terminated”?

My friend’s account is suspended, is it possible to recover?

Gaile Gray.6028:

An account suspension is temporary, usually lasting no longer than 72 hours (although sometimes, for serious issues or for repeated violations, the suspension will last longer.)

An account termination is permanent.

Thank you Galie Gray!
When my friend logs in, it still says “Your Guild Wars 2 Account has been suspended..”
it’s been that way for a few weeks now. Is there a way to check the progress or duration of the suspension? We need him in the Guild. He’s our Guild Leader