Inappropriate Forum Topics

Inappropriate Forum Topics

in WvW

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

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Over time, the WvW Sub-forum has seen a growing number of posts about game worlds, or servers. No matter how well-intentioned the posts may start out, two kinds of threads soon sink into negativity and unconstructive commentary:

  • Requests to re-open a particular server
  • Requests to adjust the Glicko ratings for a specific server

To increase the value of these forums for players and devs alike, and to keep the conversations constructive, we’re going to disallow these two kinds of threads and posts. We ask for your cooperation in not creating or contributing to threads or posts on these subjects in the future. Thanks very much.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Inappropriate Forum Topics

in WvW

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Some months ago, we asked forum members to not create or engage in threads requesting the reopening of a server or the adjustment of Glicko ratings for a specific server. We explained why at the time, but a little more information and an expansion of our request seems in order at this time.

Server Reopening Requests: Worlds reopen most often due to the natural ebb and flow of players, which impacts the number of play hours on a given world. If a world reopens, it is usually because players or guilds changed worlds, players have stopped playing on that world, or, rarely, because we made an overall adjustment to world capacity. We do not reopen servers upon request and ask that you not post such appeals.

Thread about Worlds: While we appreciate “world pride,” quite a few threads about game worlds become unnecessarily contentious and negative, and we need to close those. Sometimes the mods use the term “matchup thread” when taking action. Yet you should know it’s not the matchup that’s the problem, it’s the unpleasant comments or tone. I’ll work with the moderators to help them make closures, warnings, and infractions clearer.

  • An example of such a thread is here. As you can see, the thread included several insults. If you want to bash a world or a player, do it in the game!

Glicko Resets: The devs don’t reset a Glicko rating upon request, and resets are not based on perceptions or opinions but on factual data derived from the game info itself. We’ve seen understandable confusion when a reset takes place shortly after someone posts a request thread, or when a reset did not happen even though someone requested it. In order to avoid that kind of confusion, we ask that players not submit Glicko reset requests.

  • Here’s an example of such a thread. Again, the thread became unpleasant and the initial request wasn’t in line for action, anyway.

Arguing World Links: The devs make world linking decisions after on a neutral review of data, using algorithms, and based on their best judgment. If you want to discuss your opinions about specific world linkings, you’re welcome to do so. If you have questions, my best advice is to pose your questions in a conversational (not combative) way, because sometimes a dev will be able to provide some information, such as here. However, as a general rule, ArenaNet employees simply do not have the time that would be required to answer individual questions or debate a world linking topic. They do read the forums, however, and will review your constructive feedback on the subject.

I hope these additional details and explanations will help everyone understand our desire for communication coupled with our need to set realistic standards for discussions and forum topics.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet