What happened to the Forum Specialists?

What happened to the Forum Specialists?

in WvW

Posted by: msalakka.4653

msalakka.4653

Q:

I noticed ArchonWing’s Forum Specialist tag is gone, and I dunno where that second Specialist went.

I take it that the Specialist program has been deemed a great success, and no more feedback from the players is desired at this point?

Or perhaps Archon’s weekly reports did not contain sufficient amounts of kissing kitten .

Gutter Rat [cry] | Gandara | Roaming nuisance
~ There is no balance team. ~

What happened to the Forum Specialists?

in WvW

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

A:

I’ll answer the questions, happy to do so. (Even if your presentation is a little OTT in the salty department. )

ArchonWing informed us in November that he was not going to be able to continue serving. We still had up a “We’re seeking a WvW specialist” note, and we’ve been open to new applicants during the entire run of the program. However, AW’s tag was still in place and that seemed it might place untoward pressure on him to continue in a role that he’d determined did not fit his schedule. He does continue to contribute to the forums, which of course is good.

I sent a second letter of thanks to AW on Friday to express our appreciation for his service and to apologize for not having corrected the tag situation. He wrote back and seemed fully to understand the situation.

You can be assured that the information that is submitted by every Forum Specialist is routed to senior members of the specific team(s) to which it pertains. We’ve seen each of those mailing lists expand over time, so the feedback is reaching an ever-growing number of devs. In addition, many times those senior members send to specific people on their teams for assessment, review, consideration, etc. We, as a team, respond to each report to let the specialist that we have received it and that it has been routed. (And of course a specialist can follow up with us should the need arise. )

Oh, and you can also be assured that kissing kitten (and yet, I wrote “small cat” here ) is not a perquisite for serving as a Forum Specialist. The reports reflect — as they should — the specialist’s honest feedback after a full and hopefully neutral review of the community in question. Good specialist feedback runs the gamut from "thumbs up " to “this isn’t good” to “there’s some good and some bad here.” Our major “ask” is for a balanced report, so that we’re not receiving “one player’s opinion.” I’m sure you can understand why this is important. Our specialists all seem to keep that in mind, which we greatly appreciate.

So, what’s happening with the program?

  • We are looking for volunteers, sure! See the FSP thread for more information.
  • We intend to outline our FSP needs more formally when the timing is better, particularly for WvW. At that time, the outreach will be more visible, as will our plans for WvW. By waiting, we allow potential volunteers to best consider if applying for the position fits their schedules and desires.
  • John Corpening recently mentioned changes coming to WvW during a Live Stream presentation. Yep, they are. Nope, sorry, no info yet. But yes, we definitely appreciate that you’re eager for details and we’ll share them as soon as we are able to do so (as John said).

I hope that clears up the questions. If you have any additional questions, you may PM me. If you wish to apply as a Forum Specialist for any forum subset, you’re always welcome to do so. Again, see the thread linked at the top of this post for info on the program and the application processes.

Thanks!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

What happened to the Forum Specialists?

in WvW

Posted by: FogLeg.9354

FogLeg.9354

Perhaps it is better to contact ArchonWing about this in private first?

What happened to the Forum Specialists?

in WvW

Posted by: Lord Kuru.3685

Lord Kuru.3685

Probably too honest about the state of WvW.

What happened to the Forum Specialists?

in WvW

Posted by: Dawdler.8521

Dawdler.8521

WvW forum specialists was a blatantly obvious attempt for Anet to appease the community by saying “look, we do care!”, followed by the exact same silent neglect we always see. There is nothing the specialists could have done to make it work.

What happened to the Forum Specialists?

in WvW

Posted by: LetoII.3782

LetoII.3782

Probably too honest about the state of WvW.

/nod
Maybe they’ll get another PvE player like the first guy.

What happened to the Forum Specialists?

in WvW

Posted by: Sirendor.1394

Sirendor.1394

Probably too honest about the state of WvW.

Exactly.

Or he resigned himself, since he’s not being listened to by the foolhardy developers who can’t accept that they were wrong once again.

Gandara – Vabbi – Ring of Fire – Fissure of Woe – Vabbi
SPvP as Standalone All is Vain

What happened to the Forum Specialists?

in WvW

Posted by: Aggrostemma.1703

Aggrostemma.1703

I still respect him however….

It wasn’t his fault ANET didn’t give a flying flak….

#I no words have"

What happened to the Forum Specialists?

in WvW

Posted by: Offair.2563

Offair.2563

What was the point of having them anyway.

Big Babou, Ranger for life.
Madness Rises [Rise] – Banners Hold.
Don’t argue with idiots, they pull you down their level and own you with experience.

What happened to the Forum Specialists?

in WvW

Posted by: Buy Some Apples.6390

Buy Some Apples.6390

Or he resigned himself, since he’s not being listened to by the foolhardy developers who can’t accept that they were wrong once again.

The FSP program was a farce to begin with.

Just look at the forums, the devs and mods reply to even the most mundane comment in general discussions, yet leave WvW alone and barely touch sPvP.

It was yet another ploy to get the most gullible to believe they were doing something when in fact they werent.

Do you think they even bothered to read what ArchonWing wrote?
At no part of the description of the FSP program does it state that the devs will reply to the FSP.
So I would be very surprised if ArchonWing ever had a conversation with a dev at all!

3 years is enough for me, especially being ripped off with DLC being sold as an expansion. I only do WvW 3 times a week now.

What was the point of having them anyway.

Better communication with the community to improve the game.
[Looks at Deserted Borderlands]
Yeah, they listened alright, to PvE players!

Complained about WvW before it became cool.
I used to be a PvE player like you, then I played Guild Wars 2

What happened to the Forum Specialists?

in WvW

Posted by: Offair.2563

Offair.2563

Oh yea “Communicating”.

Big Babou, Ranger for life.
Madness Rises [Rise] – Banners Hold.
Don’t argue with idiots, they pull you down their level and own you with experience.

What happened to the Forum Specialists?

in WvW

Posted by: Kraljevo.2801

Kraljevo.2801

Hahaha, why am I not surprised?

Leave the sinking ship.

What happened to the Forum Specialists?

in WvW

Posted by: Jayne.9251

Jayne.9251

Hrm, this is not good.

I found his posts actually reasonable, even when critical of either side of the debate.

L’enfer, c’est les autres

What happened to the Forum Specialists?

in WvW

Posted by: ArchonWing.9480

ArchonWing.9480

See, honestly, I am not sure if that was the best idea to do it late Friday, lol. That leaves people with no explanation. Let this be a lesson learned! ;p Again

About two months ago, I decided that I wasn’t going to have the time to be a forum specialist. Truth be told, while I still WvW a fair amount, I’ve played a lot less myself, and the fact is that a majority of my friends and guildies just don’t give a kitten any more. A lot of times they just agree to tag along because of commendations or because possibly to shut me up for 30 minutes and yes I thank my guild for not gkicking me since reading my chatter in guild chat can be a pain.

Given that there won’t be any major changes in the near future and also the relative secrecy on major overhauls if it even exists, there is far more than enough feedback than is needed. It’s all on the front page, and they get it or they don’t. There’s little more we can do.

This was also during the time you guys asked about whether or not they were finding another specialist and I figured I shouldn’t just step down and leave this forum abandoned without finding a proper successor. You know, I could at least be like dead El Cid on a horse until things were sorted out but I did have the intent of at least helping until this point.

And sigh, honestly, this was yet again not the best way to do things. I hope this really shows that [Anet] does not understand its player base very well. People notice these things really fast.

Now, I’m certainly not going to deny that there was not really much that could be done on my end. I’m going to take credit for a few small things like wvw armor salvage and not counting pve pops in among a few other minor things. (Sure, there’s been complaints about it for years but soon usually equates to “never”) But anyone reading between the lines knew that when I came along, the HoT changes were pretty much set in stone; I’m guessing I’d have to be in place 6-12 months before this to really aggressively shut down what I saw as rather bad ideas that led to the situation in the first place.

I never really aimed to accomplish anything major though. The reason I decided to go with this, because let’s be honest— Who’s the best specialist for WvW thus far? Obviously me, which says little, because I pretty much win by default. No offense to anyone else; I am sure the others put in good work, but without actually speaking with the community you can’t really understand what they’re saying. I took it because nobody else would.

In any case, I know that in terms of material gains, we only got a few things here and there. But that was never my point. I believe in leading by example, and hopefully anyone else that wants to bother taking the mantle will have gotten a few things from me in terms of generating discussion and giving feedback in the future if things get better, or in whatever other game you guys move to that you deem worthy of your support. So to whoever applied for this spot, I hope I’ve laid a better example.

It’s also fairly true that they really more of an active role for the specialist program. You can’t really just leave an echo chamber.

I know some of you aren’t going to care anyways, but thanks to everyone else that supported me. I’m just not the forum specialist you need right now.

/me starts deepening voice
All and all, the people of Gw2 WvW deserved much better.

For once you have tasted flight you will walk the earth with your eyes turned skywards,
for there you have been and there you will long to return.

(edited by ArchonWing.9480)

What happened to the Forum Specialists?

in WvW

Posted by: Buy Some Apples.6390

Buy Some Apples.6390

ArchonWing did any devs even reply back to your collected feedback?

FSPs were only supposed to hold a post for 6 months and then another chosen. I’ve lost track on how long it has been.

But it’s nice to know that Anet feel they do not need to replace you!!

I think that tells us everything.

Complained about WvW before it became cool.
I used to be a PvE player like you, then I played Guild Wars 2

What happened to the Forum Specialists?

in WvW

Posted by: Infusion.7149

Infusion.7149

ArchonWing , thank you for your time in the WvW forum.

It must be difficult to reconcile getting feedback on Desert BLs for the devs and not really seeing fruits of your labor. I think the yak structure upgrade change was a good one, even if the number of yaks is a bit high.

If you’re responsible for the WvW armor salvage I’d like to thank you for that too since I had maybe three to four sets of those.

Where is zhonnika from Jade Quarry, by the way? I saw them post a few times but never anything consequential?

Desolation (EU) → Yak’s Bend (US)
In your backline: Elementalist+Mesmer+Necromancer

(edited by Infusion.7149)

What happened to the Forum Specialists?

in WvW

Posted by: Chaba.5410

Chaba.5410

TY, ArchonWing!

Chaba Tangnu
Founding member of [NERF] Fort Engineer and driver for [TLC] The Legion of Charrs
RIP [SIC] Strident Iconoclast

What happened to the Forum Specialists?

in WvW

Posted by: msalakka.4653

msalakka.4653

Thank you Archon for your efforts. I think that, especially under the circumstances, you did an excellent job.

Gutter Rat [cry] | Gandara | Roaming nuisance
~ There is no balance team. ~

What happened to the Forum Specialists?

in WvW

Posted by: Jana.6831

Jana.6831

I agree with Jayne – hope you’ll stick around, Archon.