Guild Wars 2 Forum - Account & Technical Support

Accidentally Deleted Character today

in Account & Technical Support

Posted by: TheProfessional.2583

TheProfessional.2583

Had all my Gem Store toys in the inventory, along with my super sexy Username and such..

i was talking to my guilds and they said to “Support it”

and maybe i could get him recovered?

His name was ______. <——- i don’t want to say the username over the forums in case someone tries to take it

but i deleted him on July 8, 2014 the only deleted character
Norn
Male
Guardian
Abyss dye shoulders
Abyss dye Top Hat

Is there anything i can do to recover it? i want my instruments and such that i got from gem store Q_Q

-Thank you!

Accidentally Deleted Character today

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I’m very sorry, but we do not have the ability to restore deleted characters. That is why there are such careful requirements before deletion, to prevent accidental eliminations of a character. Once a player goes through those steps, we’re completely unable to restore the character, so submitting a ticket is not called for in this case.

We also cannot offer a full-account restoration in cases like this, because restorations are used only for compromised accounts.

As to the character name: the name will be locked on your account for 24 hours. If you want to make a character, even as a placeholder, you will reserve the character name to your account.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Accidentally Deleted Character today

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Contact support top of this page. That is the best you can do.

The Burninator

Accidentally Deleted Character today

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You would have to contact Customer Support and discuss it with them. Top of Page – Services/Support – Submit a Request.

Good luck.