Guild Wars 2

Here are some important facts about forums and forum etiquette:

• Please do not submit-and-post This iwll not expedite your ticket and it takes time away from others whom we can help. Tickets will be handled in the order received.
• Please do not submit multiple tickets. That absolutely will slow your resolution.
• Please update your existing ticket if you find you have additional information.
• Please do not rant, rage, or carry on. That is, don’t post to protest your suspension or termination or to try to arouse public outcry about your situation. Forum members cannot and do not know your situation, and they’re savvy enough — and have seen enough evidence in previously disproved rants — to know that “I didn’t do it” or “I was mistreated” or “I was ‘banned’ for a name that isn’t bad!” very often is not accurate at all.
• Please do not post petitions or testimonials. Your case will be carefully appraised and we will do the best we can to help, but having 10 friends vouch for you clogs the system and doesn’t add anything or change the outcome.

Having said all that:

• Please do submit a ticket. discuss these personal matters directly with Support by filing a ticket through the “Ask a Question” tab on that linked page. We want to help in any case that we can!
• Please do update us if you still need help. If you have not had an answer from Support in three days, you may post in the sticky thread Tickets for Review – 3 days and older