Account Terminated - I AM INNOCENT!!!
technically speaking yes it can be done. Does it happen a lot, not really. Mac is trickyer to program for
lots of people having problem, Anet are looking at it. … i wannna play Naw.. ….. throws toys out of pram! :P
Just to answer your question:
> Can that even be done on a MAC?
Yes, any program that can be modified on one computer system can be modified on another. There is no secret sauce on the Macintosh that make’s it impervious to hacking.
technically speaking yes it can be done. Does it happen a lot, not really. Mac is trickyer to program for
Thx for your answer. I am an ignorant in coding stuff.
Do you know if this can be appealed? Support ppl are not answering.
Oh man! How do I miss the days when you can call to a phone number and get a real ppl at the other end.
I am sad, I should be angry, I am been labeled as a cheater!
This is not right, not right!
lots of people having problem, Anet are looking at it. … i wannna play Naw.. ….. throws toys out of pram! :P
thx for your answer, I feel a little less labeled now. At least I am not alone.
Your only hope is the Ticket support system, you might not get the result you want but it is your best shot.
“A hero is someone who understands the responsibility that comes with his freedom”
StormBluff Isle
I just got banned for no reason ):
Kvothe yeah you can appeal it by sending it in as a ticket from the support site.
Nee I said it was difficult not impossible
Kvothe yeah you can appeal it by sending it in as a ticket from the support site.
Nee I said it was difficult not impossible
Putting in the ticket is Difficult but worst is the wait time, going on 30+ hours and i have not received any kind of reply from CS.
Lucrezia
Ya, the ticket wait time is just… and it is even more of a rrrrrrr when it is the weekend… the prime time for anyone to play… Yet, a huge chunk of the player base can’t play…. We are getting no feedback about it at all. The kind you call people in for on the weekend and then give them a bonus or something for doing so as they solve the issue. =/
72 hours. If you don’t have a response within that time, post on the forums in the specified topic and they will look in to why. Until then, posting here does nothing.
Difference is that is a regular ticket and these are tickets about complete lack of access to the game. These should be taken far more serious and elevated above that standard which is horrid anyways. Something only put up with in the videogame world. If an ISP, warranty, bank, high electronics provider, cell phone service, etc all did this? Well they do not as it costs them money so they have a tech support phone service. Even if those are horrid most of the time it gives you an option to jump hoops to a real person for large issues.
They need more people for support, they need a system to delegate tickets so smaller ones are not elevated above larger issues, and they need a punishment system in place for those who try to abuse the system to extremes.
72 hours? Really? Asking people to wait that without account access is just stupid. That is the whole bloody weekend.
That’s fine. I’m just stating what I’ve seen in the forums over these last few weeks. Most tickets are gotten to before 72 hours. 72 hours means they missed it or something went wrong, thus you post and tell them something went wrong.
They should get to you in under 72 hours however.
Same problem there, im used ticket 7 hours ago, but no answer, no mails, nothing…
Any admin confirm this is bug or what happend today?
Ty.
Community Coordinator
Hi everybody.
Nowadays the speed of the ticket system has increased and the waiting times are not that long any more. Kvothe, rest assured that Customer Support will contact you eventually and will deal with your issue; if you are innocent you will be playing in Tyria very soon.
We proceed now to close this thread.
Thanks to everyone for your contribution.