Guild Wars 2 Forum - Account & Technical Support

Any Updates so far?

Hey there. Just curious as to if there have been any updates regarding this thread:

https://forum-en.gw2archive.eu/forum/support/account/Gem-Store-Questions-Issues-merged/first

Many players :

A: Can not Make gem purchases
B: Are not receiving gems for their purchase
C: Are not getting items we spent gems on.

Been six days now on my end, not receiving an item I had payed for. A few people have asked for updates on the matter, so I’m making this thread to ask if anything has been started yet, and how long we may have to wait?

Orphyn X – 8X Thief – Tarnished Coast
Lady Raevyn – 11 Necromancer – TC
Fanboy- The New Godwin’s Law.

Any Updates so far?

in Account & Technical Support

Posted by: Sin.8174

Sin.8174

Just a mini bump!

Orphyn X – 8X Thief – Tarnished Coast
Lady Raevyn – 11 Necromancer – TC
Fanboy- The New Godwin’s Law.

Any Updates so far?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

The team is aware, and I can tell you that emails about this are flying by, even at this late hour in the evening. So yes, it’s definitely on the radar!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Any Updates so far?

in Account & Technical Support

Posted by: Sin.8174

Sin.8174

Thanks Gaile, appreciate it <3

I’ll Paste this over in the main thread.

Orphyn X – 8X Thief – Tarnished Coast
Lady Raevyn – 11 Necromancer – TC
Fanboy- The New Godwin’s Law.