Ban timer not showing

Ban timer not showing

in Account & Technical Support

Posted by: Sinister.5792

Sinister.5792

ban timer is not showing anymore? how will I know when I will get unbanned?

I kill 2 birds with over 9000 stones

Ban timer not showing

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Try logging in?

Ban timer not showing

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

First, remember – if there is a timer, you are not “banned.” The word “Ban” means a permanent account termination. If you see a timer, then your account was suspended, not terminated.

You should see the timer when you attempt to log into the game. If you do not see it, then perhaps the suspension was changed and the account truly is terminated. I cannot say for sure, but you’re welcome to submit a ticket to find out more.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Ban timer not showing

in Account & Technical Support

Posted by: Sinister.5792

Sinister.5792

it is showing like this…

Attachments:

I kill 2 birds with over 9000 stones

Ban timer not showing

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Well thank you, that’s helpful!

I will look into that, because I’m more familiar with the “You may log in in XXX hours” messaging. However, that may not occur for some types of suspensions, so I’ll need to inquire.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Ban timer not showing

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

For security reasons, you should remove your attachment. It clearly displays half of your log-in information. (Email address associated with your Game Account.)

I will refrain from commenting on your ‘joke’.

Ban timer not showing

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Sinister — clearly you knew you were using offensive language in your forum post, and of course a moderator removed it. If your lack of restraint is mirrored by a similar lack of restraint in the game — and unfortunately it’s clear your game account history is spotted, at best — then you really need to get on board our rules, because otherwise the account will be blocked again and again and/or terminated. And neither you nor we want that to happen, but it’s really your choice, and I hope you will… choose wisely.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet