Guild Wars 2

My other account ham.3760 is banned incorrectly for selling gold to this account and subsequently changed to accessed by unauthorized personnel. I’ve provided more than enough technical proof that both accounts belong to me but it was determined by your staff as unauthorized access by me. The banned account is an account that’s been active since beta and represents the bulk of my time and effort in this game and is linked to a guildwars 1 account.

It is beyond me what else I can do at this point in time other than coming here to put up this thread in hope that anyone who knows me as zibbeh (ham.3760) and deyka (ham.3614) will vouch for me that both accounts belong to me.

Anet, please fix your seriously flawed gold selling detection mechanism. It is causing a lot of unnecessary frustration and grief.

“ham”, really you chose ham as your username, is a guildie and has not lost control of his account. Transferring gold from one account to another should not trip the system. I can vouch for him that this is his account, and he is in control of said account. but seriously transfering from Ham.numbernumbernumber to ham.numbernumbernumber……

Vouch Zibbeh a fellow guildie , i think this is a low blow , i hope all goes well mate.!

Signed Blake.5268

Considering how I have seen a couple reports of people who are married and living in the same house trading items and gold getting banned for RMT in error, and later unbanned, nothing surprised me anymore.

+1

Zibbeh is a critical member of our community and it’s imperative that his account is restored.

Zibbeh/Deyka is a guildie and I can vouch that he own both accounts.

We need Zibbeh back. He is a good guildie and wouldnt do anything like this. Bring him back

Free Zibbeh! Free Zibbeh! ANet you made a mistake with this one – Zibbeh is a good guy.

I am also vouching for Zibbeh. He is a guildmate and has never been involved with any kind of gold transferring or other types of activity which would fall under anet’s ban policy. Please kindly reverse this ban as soon as possible.

Thanks and regards.

So you are telling me Anet, you cant not sent item gold between your own account? are you SERIOUS? unbanned Zibbeh now!

This worries me now. I just purchased a set of Armor from the TP for my wife on her account, complete with runes. I also purchased some glue and stuffing so she could make 2 Wintersday pets. I mailed all of this stuff to her and during all of that I even got the mail suppressed message.

Am I now in jeopardy of getting my account banned?

+1

Shouldn’t they be able to see the two accounts are logged in via the same IP address?

Bring back Zibbeh!

Siliconhobbit.4361:

This worries me now. I just purchased a set of Armor from the TP for my wife on her account, complete with runes. I also purchased some glue and stuffing so she could make 2 Wintersday pets. I mailed all of this stuff to her and during all of that I even got the mail suppressed message.

Am I now in jeopardy of getting my account banned?

No need to worry, you can’t send more than 2/3 consecutive mails, no one can, you will get suppressed. You just need to wait maybe 2mins and you can send again.

Those comments in favour of somebody does nothing to bring him back. The only thing that may bring him back is a review via a support ticket and maybe one post in the special “tickets older than 3 days”-thread. Anything else is a waste of time for you, the players reading it here or the staff maintaining and monitoring the forums.

Nothing can be achieved on the forums, except maybe to fill the forums with unnecessary stuff.

BTW I hope he will get his account back soon, if he is proven innocent.

Please return Zibbeh to us. He transferred gold from one of his accounts to his second and was unfairly banned as a result. They are both his accounts.

Anet, please fix your seriously flawed gold selling detection mechanism. You are catching innocent players.

Free Zibbeh!

I have sent various information and proof but my proof was deemed as an unauthorized access.

The following response led me to post here in seek of assistance.

Response James via Email 01/08/2013 02:46 PM
Hello,

After researching the provided information, we will not be able to assist you with accessing this account. Any further replies or messages in regards to this account may be closed without a response.

Regards,
James
Account Support Team

And thanks to everyone who showed support.

Another support post for a straight up player Zibbeh.

Please Anet took a closer look at this mistake.

Siliconhobbit.4361:

This worries me now. I just purchased a set of Armor from the TP for my wife on her account, complete with runes. I also purchased some glue and stuffing so she could make 2 Wintersday pets. I mailed all of this stuff to her and during all of that I even got the mail suppressed message.

Am I now in jeopardy of getting my account banned?

My brother bought equipment on her own account and send to my sister. Both got banned.

Please release my guildmate Zibbeh from ban jail. Has done nothing wrong and is a great member of our guild.

Hi everyone,

Please do not debate customer support actions or decisions on the forums. Please do not create petitions or make what essentially are “+1” or “I agree” posts. All are prohibited by the Rules of Conduct in order to keep the forum clear and topical.

Please be aware that posting such a thread or taking the discussion elsewhere when the ticket is less than 48 hours old does not give the team time to research what is, in this case, a very complicated matter. Please be patient and allow the team time to resolve this issue.

Thanks for your understanding.

Forum Code of Conduct