Bought 5 Keys, received none

Bought 5 Keys, received none

in Account & Technical Support

Posted by: Warruz.8096

Warruz.8096

Bought 5 black lion chest Keys, received none of them.

Why was Crab Toss Removed? – http://tinyurl.com/kvbaakq

Bought 5 Keys, received none

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

Check your mailbox. It may be that you won’t receive letters because your private mailbox has 10/10 letters already. If that is not true, check on those special event letters. They fill the mailbox without showing on the private counter.

Bought 5 Keys, received none

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Yes, this is almost certainly due to a full mailbox. We’re not seeing any receipt or transmittal errors these days. Please delete all mails (taking off any contents, of course) and the box should fill. You may find it handiest to delete mails and the log off and back on, just to sort of nudge the queued mails into falling into your mailbox

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet