Guild Wars 2

Okay,straight to the story:
My account has fully upgraded the bank slot with the bank tab expansion,which in total of 8slot max.

Somehow i accidentaly bought a bank tab expansion.
Since i cant use it,and it will remain useless,can i get a refund 600gems from ArenaNet?or atleast can ArenaNet exchange it with something worth 600gems?

Thank You in advance

It is not Arenanet’s policy to refund or replace items in case of a user-error. But sometimes they do. To make such a request you can file a supportticket

Goodluck

mercury ranique.2170:

It is not Arenanet’s policy to refund or replace items in case of a user-error. But sometimes they do. To make such a request you can file a supportticket

Goodluck

Thank You Mercury

I hope they give you a refund. They shouldn’t allow you to buy bank slots if you are maxed out. It used to be on the bank itself, not in the gem store. I think if you tried to buy too many there it wouldn’t allow you. They changed to gem store item because it was non intuitive how to buy them but still, there should be a fail safe.