Guild Wars 2

Since Friday reset day, every time I create a squad to be a commander on any map, simply my “blue hat” isn’t showed, besides the icon of been a commander also not visible among the other “buffs”. In resume, after created a squad to be a commander, while it says “You’re a commander” it becomes useless because my tag or the hat of commander can’t be seeing by me or everyone.

Already sent a ticket (June, day 8 ) without any reply from Arena.Net support team, with the reference number # 130608-000978 (please check the attached file).

My character name that have this problem: Dorindon

I appreciate some help with this matter from Arena.Net or any information / tip that lead to the solution. Thank you

The 8th was yesterday. I believe there can be about a 72 hour window before you should be concerned about not getting an answer. Also if you are thinking of submitting another ticket for the same issue this can slow down the response. Just throwing that out there because I see people here do that a lot.

ok thanks for the tip.

If Anet not replying inside 72 hours window, will send another ticket.

As mentioned by Just Trogdor, don’t open another ticket. If you haven’t heard a response within 72 hours (wait until then), post your ticket number in the sticked 3-day ticket thread in this same sub-forum. Opening more tickets only slows down the process.

Thank you for replying, but I just log in game and problem solved, I got my tag back

Thank you also Arena.Net , whoever did it