Disappointed with the support

Disappointed with the support

in Account & Technical Support

Posted by: rafaelhen.4397

rafaelhen.4397

What is happening with the support that no tickets are being answered, my account is locked for over 24 hours and still did not have nor want an answer on that.

I am really very disappointed with the support of guild wars 2

:/

Disappointed with the support

in Account & Technical Support

Posted by: Zaken.1806

Zaken.1806

The ticket wait time is 24-48 hours. Spamming forum and make more tickets is really not going to help your case.

Disappointed with the support

in Account & Technical Support

Posted by: Leira.9702

Leira.9702

Yes it is really slow. Dont know why though. Much to do i guess. Still: Im not really happy about this.

Disappointed with the support

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

Zaken is right, you’ll need to wait at least 24 to 48 hours. Have a look at this thread: How to submit a ticket. And check if you gave the required information.

The topic is locked, thanks for your contribution.