Do you ban for this type of harassment?

Do you ban for this type of harassment?

in Account & Technical Support

Posted by: Lannah.1283

Lannah.1283

I’m requesting clarification on whether or not ArenaNet views the following as (bannable) offences.

Short story: A guy has managed to convince 50+ players that I am the Devil and they now ignore me, he is falsely accusing me of harassment/stalking, he lied and got me kicked from one guild, he impersonated me and contacted others (lied to people while pretending to be me), he contacted my officers and he is still actively trying to get me kicked from my current guild, he is still shaming me to whomever will listen.

Long story:
A player I used to play with and chat with every day until we had a falling out in December has led a campaign against me and has been attacking me by:

- telling the officers of a guild we were both members of (and that I joined before he did) that I have been harassing/stalking him and that he has had to change servers and guilds 4 times in the past 6 months in order to get away from me and that I have been making false accusations about him;
- to support the lie that I have been accusing him of things, he created a character with a name nearly identical to the names that I use, whispered people and falsely accused himself of wrongdoing (people are too naive to check the account name of the person whispering them, so they believed that I really was whispering them and attacking him);
- as a result, I was kicked from that guild; the officers never contacted me prior to kicking me and afterwards they outright refused to speak with the people who know both me and this liar and who did dungeons with us both in the party in the last 6 months and who can confirm that he and I were friends till December, nor did the officers wish to see a screenshot I made this summer which shows him in my party, giving me his email and saying nice things about me via whisper, proving that we were indeed friendly;
- using his second account to whisper the officers of my current guild and telling them that I have been trying to sell guild invites in Lion’s Arch, which almost got me kicked from the guild;
- using his main account to contact my officers and reiterating the same lie, saying that I have been stalking him, that he has had to change guilds/servers and that I am the one harassing him, all the while using the fact that he managed to get me kicked from the previous guild as proof that his lies are truth;
- contacting players we both know and telling them that I have been badmouthing them behind their back, until they believed it and started to shun me.


I’m usually not a whiny person, but I do hate wondering what accusations will be flung at me next, always wondering whether I’m going to be kicked from my guild & I resent the fact that he is being allowed to do this.

Does Anet keep whisper logs that are months old? A lot of what he has done has been via TeamSpeak, but whispers should show the real picture as well. Is this guy’s behavior bannable or do you only ban for direct insults? Imo this is much more malicious than name-calling. I don’t know, perhaps it is too complicated to check and compare old logs. I don’t want to sound bitter or sarcastic, I simply don’t know.

I submitted a support ticket on 20 January 2013 (request #280231). On Jan 25, I updated it and got a “currently under review” reply. 6 days later (on Jan 31) I updated again and included a screenshot. No reply since (in 4 days). I still see the guy in LA every day, dancing around me. Should I just stop trying? If what he has done / is still doing is not considered an offence, I will stop updating my support ticket.

Do you ban for this type of harassment?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you have had no reply in over 72 hours, you can post in the Sticky for ‘Tickets 3 Days and Older’, and the Support Liaison will take a look. Good luck. =)

Do you ban for this type of harassment?

in Account & Technical Support

Posted by: Figlilly.3907

Figlilly.3907

What he is doing is very much an offence. You say you have contacted support and they are working on it. I believe you should trust them to follow through on it and update your ticket whenever required. I am sure Anet takes this sort of stalking very seriously but you have to give them time to investigate and establish the facts.

Do you ban for this type of harassment?

in Account & Technical Support

Posted by: Lannah.1283

Lannah.1283

I know, Inculpatus, and I thank you. I have considered posting there, but at this point I would just like to know if this is something Anet acts on at all.

@ Figlilly- Let’s hope so. It’s difficult to be patient when you could be out of a guild and left with a few less people willing to team up with you by the next day.

Do you ban for this type of harassment?

in Account & Technical Support

Posted by: Draygo.9473

Draygo.9473

If any messages were sent to you in game of this nature arenanet can take a look at it.

Keep in mind that any out of game harassment is not under arenanets domain, and they cannot resolve it. Your best bet is to contact a teamspeak administrator about the situation.

And if you are wondering if your going to be kicked from your guild… you need to talk to your guild leadership about that. Like now. especially if someone is making false accusations against you. If that guild wants you as a player they will keep you and probably can help you get the guy to quit it. If a guild is that willing to drop you over someone like that then I would be looking for a new guild right now. Most guilds like their members and will take extra effort to defend them.

Delarme
Apathy Inc [Ai]

Do you ban for this type of harassment?

in Account & Technical Support

Posted by: mercury ranique.2170

mercury ranique.2170

Hi Lannah,

As said, you can post the ticket number in the designated sticky. Keep in mind that these things are very hard to investigate. Often there are two sides to the story.

Also. How does he know what new guild you are in??
Did you block him??

Arise, ye farmers of all nations
Arise, opressed of Tyria!

Do you ban for this type of harassment?

in Account & Technical Support

Posted by: Lannah.1283

Lannah.1283

@Draygo: Indeed. I don’t expect my current guild to kick me tbh because I’ve done just that, showed them screenshots and others have backed me up, but player memories are short and there is no telling what that guy will come up with next.

@mercury: Ofc, I blocked both his accounts. He can see what guild I’m in when he clicks on my character. We’re both on Aurora Glade, so we run into each other at times.

Either way, my question stands: is this bannable (or: does Anet have the resources to investigate fully)?

Do you ban for this type of harassment?

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Something like this will take time. They’ll want to see how much he has done, for one thing. They’ll also be investigating you to make sure you’re not equally to blame.

Just make sure your guild knows your global name (the Lannah.1283) – unless that second account was made with your handle, your guild can make sure it’s you by right-clicking any suspicious “you” and choosing report to get a view of the global name, if nothing else will let it be seen easy.

Do you ban for this type of harassment?

in Account & Technical Support

Posted by: crazy.9083

crazy.9083

This is certainly something that anet would look into and I wouldn’t be surprised if they dish out a ban if there is enough evidence.

I think the reason why it’s taking so long is that you say it has been going on for months – so it might take a while for them to go through all the logs.

The one frustrating thing about support is the lack of emails advising you that they are still investigating and you haven’t been forgotten!

Here’s hoping this ‘insert kitten here’ will get banned.