Duplicate unused premium armor skins

Duplicate unused premium armor skins

in Account & Technical Support

Posted by: Shakkara.2641

Shakkara.2641

Hello, I am just wondering, about the new account wardrobe.

First I must say I really love this feature, I’ll sure buy many of the premium armors when I can apply them infinite times.

But this also brings me to a problem: At a previous event, I purchased many duplicates of the toxic shoulders and gloves, so I would have one for each of my main characters. I still have two of each of these items in my bank box, these haven’t been applied to any items. But with the account wardrobe feature, I can get as many duplicates of these items that I want (as long as I have transmutation stones, but I will end up with over 100 charges so…).

Anyway, would it be possible to get a refund on these still unused items? Or an exchange to any other cosmetic items of equal value?

Duplicate unused premium armor skins

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

You can submit questions about the Feature Build after it goes live on April 15th. In the meantime, watch for more information via our Knowledge Base (search: Wardrobe) and blog posts.

Everyone: Please do not submit tickets or make forum posts about the Feature Build at this time. Customer Support cannot assist with these matters in advance of the build going live.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet