(E-Mail Authentication) https://account.guildwars2.com/recovery not working

(E-Mail Authentication) https://account.guildwars2.com/recovery not working

in Account & Technical Support

Posted by: Velren.6391

Velren.6391

Hello

I was really happy to see this today:
If you are unable to use the Guild Wars E-mail Authentication System, please follow the steps below:

Click here.
In the Email / Account Name field, enter the email address used for your Guild Wars 2 account.
In the Serial Code field, enter the serial code you registered to the account.
In the Character Name field, enter the name of an existing character on your account.
Click Verify.
Be sure to set your account password to a strong, unique password that you’ve never used anywhere else!
See this comic (http://xkcd.com/936/) for advice on picking a strong, unique password.

But the happiness was gone after clicking the link….
https://account.guildwars2.com/disabled

Is it not up yet, or just another bug on the site?

Can you please fix this? Our Guild Leader is unable to play because of the
E-Mail Authentication for over a week now.

- Velren

PS: Well I guess at least the comic was kind of fun to read.

(edited by Velren.6391)

(E-Mail Authentication) https://account.guildwars2.com/recovery not working

in Account & Technical Support

Posted by: Wenjiezhang.5143

Wenjiezhang.5143

Where did you see this message? I was happy for like… 3 seconds.

(E-Mail Authentication) https://account.guildwars2.com/recovery not working

in Account & Technical Support

Posted by: Velren.6391

Velren.6391

(E-Mail Authentication) https://account.guildwars2.com/recovery not working

in Account & Technical Support

Posted by: Junlea.2105

Junlea.2105

Oh god, this needs to work like right now. I’ve been waiting 8 days for my account to be accessible because of this bug. Any word on when this goes live?

(E-Mail Authentication) https://account.guildwars2.com/recovery not working

in Account & Technical Support

Posted by: Wenjiezhang.5143

Wenjiezhang.5143

Ugh. Hopefully it goes live soon.

Though it’ll probably go down real quick from the hordes of people trying to retrieve their accounts.

A real-life meta event.

(E-Mail Authentication) https://account.guildwars2.com/recovery not working

in Account & Technical Support

Posted by: Velren.6391

Velren.6391

Well I think it should start working during the day, because you can already access it over the support tab. But with our luck (Our Guild Leader is waiting 7 days without login) it wont be up this WE…

:(

(E-Mail Authentication) https://account.guildwars2.com/recovery not working

in Account & Technical Support

Posted by: Wenjiezhang.5143

Wenjiezhang.5143

Oh god, this needs to work like right now. I’ve been waiting 8 days for my account to be accessible because of this bug. Any word on when this goes live?

The guild wiki update for 6th Sept says “Soon”.

(E-Mail Authentication) https://account.guildwars2.com/recovery not working

in Account & Technical Support

Posted by: Junlea.2105

Junlea.2105

Bookmarked the link so i can check it every 30m till its live. Thanks for sharing.

(E-Mail Authentication) https://account.guildwars2.com/recovery not working

in Account & Technical Support

Posted by: Velren.6391

Velren.6391

Oh god, this needs to work like right now. I’ve been waiting 8 days for my account to be accessible because of this bug. Any word on when this goes live?

The guild wiki update for 6th Sept says “Soon”.

The supporter which answered the first Ticket of my friend (On Monday) said “soon” as well… But I hope it’s right

(E-Mail Authentication) https://account.guildwars2.com/recovery not working

in Account & Technical Support

Posted by: Velren.6391

Velren.6391

Guys!

http://wiki.guildwars2.com/wiki/Game_status_updates

They say it will be ready tomorrow.
I HOPE THIS IS RIGHT!

(E-Mail Authentication) https://account.guildwars2.com/recovery not working

in Account & Technical Support

Posted by: Wenjiezhang.5143

Wenjiezhang.5143

I hope it works!