Guild Wars 2

I really didn’t want to do this – coming on here and griping. I know that everyone’s got their problems and I am normally the last guy who wants to complain about things. However, ANet, this is the fifth – maybe sixth – time within the past WEEK that I have had my account suspended due to ‘unauthorized access.’ Personally, I think your system thinks that I am the unauthorized user at this point – as it seems that as soon as I get my account re-opened, I login once, log out…only to find that I can’t access it again.

Today, I logged in only to find my account suspended for the error code in the title (once again). I sent in a ticket just like any good gamer would and kept myself busy with tasks for a couple of hours while my issue was resolve. Once I received an email telling my my account had been reopened, I logged on. Maybe I’d ran into a glitch, maybe I had too many programs running. But I suddenly got a black screen, but still had GW2 BGM. So I closed the screen and tried to log on again – and was told, not ONE MINUTE into the game and less than thirty minutes since I got my account reopened, that my account has been suspended!

I’ve reformatted my drive after the third ‘unauthorized access’ believing it was a keylogger. I’ve two Anti-Virus program running and about half a dozen malware/spyware detection program running. I’m having a difficult time believing that my account is getting constantly hacked! Especially when I’ve changed my email and passwords about four times this week!

Oddly, once my acct had been reopened, nothing has been tampered with. Maybe that’s due to ANet’s diligence, but the first time my account was legitimately hacked, my char was used as a Spam Bot! When I finally got back in, they were not where I last left my char. But this ENTIRE week, everytime I’ve gotten my acct reactivated, I’m right where I was last. Nothing’s been added or taken away. I don’t have any mail from other players telling me not to spam. I can only presume, at this point, that because I’m using a different ISP from the original one I used when I first created my account, the system is automatically flagging it down and locking me out.

But, all in all, this is getting ridiculous! I’ve been hacked in other MMOs before – but I’ve never felt this frustrated with it.

i got perm ban for playing gw2 really wtf , i payed 70 euro for playing it now now they just ban me …
they really need to get real and fix alot things , ther still skillpionts buged events buged reported months ago and still not fixed its really lmao

hope they unban me and fix yours because this is irritating

I have this same error code with one exception…….

I’m permanently banned because i apparently tried to modify/tamper with the game.
Your lucky to have had a response from support in only hours, i’m still waiting (4 days and counting).

Don’t know where this has come from, logged out on the wednesday couldn’t log on the thursday, if ive been hacked i’ve not been informed.

As for modifying the game….keeping my pc clean of spyware/viruses is about as technical as can get.

they beter fix these things , really 70 euro for a game than get perm ban for nothing …

I feel your pain. Same thing happened to me and i am still waiting. Hope the money i put into this game does not go to waste.

Looking through the forums, it seems like the number of people getting banned following a hack is increasing, makes me wonder if i wana continue play and risk getting my account compromised.