Friend banned wrongfully!
Hello Parae
Has that ticket been active for 3 days or more with no response from customer support? If it has been 3 days or more and you’re still waiting, post that ticket number in the 3 Days and Older, Tickets for Review Thread. Usually customer support is quick to replying to tickets.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.
Community Coordinator
Hello everyone.
Parae, I see that the issue is quite recent so your friend needs to wait till Customer Support gets back to her. Rest assured both of you that once they check the logs and see that there is nothing banable there, she will have her account back. But of course you need to wait a little bit until this is sorted out. If the ticket goes unanswered for three or more days, then follow Loli RuriĀ“s link and your incidence will be taken as a priority.
Thanks!