Guild Wars 2

Yesterday I bought black lion keys and obtained two Fusion Weapon Skin Tickets, when I opened the merchant, it bought a Fused Rifle Skin that my Elementalist can’t use. I sent in a Support Ticket and was told there was nothing that could be done. I want to know why there isn’t a ‘confirm purchase’ window when buying the Fused Weapon Skins. They are really hard to get and now I won’t be able to get the skins I want even after I had the Tickets to get them. These are very hard items to obtain and costs lots of money to do so. I ask that someone please help me get this fixed. I just want my Fused Weapon Ticket back so I can get the item my character can actually use. I ask in good faith, since this is brand new to the game, and since there is no confirmation on the weapon vendor, that I please have the Fused Rifle Skin removed from my inventory and that I get my Fused Weapon Skin Ticket back.

This post suggests sending in a support ticket for this very probelm
https://forum-en.gw2archive.eu/forum/support/account/Fused-Weapon-Vendor-issue-1

Here are my ticket numbers.
130328-000101
130327-001342
130327-000206

same problem. and these are very hard items to get! i want my fused weapon ticket back… rolling back or restoring my account is just fine to me just to get that fused weapon ticket and gonna get fused dagger

heres my ticket #

#130329-000038

Thank you for your response. Sorry for doing multiple tickets… This situation has been upsetting, wanted to get more information on what could be done to get my weapon ticket back. Thanks for taking another look at my ticket.

Thanks ArenaNet! Very happy your team could help me with this situation!