Q:
Hall of Monuments Linking Issues
A:
Sometimes you have to update the HoM in GW1 first. Go to the registrar there. I changed from account view to character view and back again. Then I asked to call the browser calculator. After that I closed GW1 and opened GW2. After this I received my rewards.
Talk to the vendor standing on the lilypad in the reflecting pool, he should have all the rewards you’ve unlocked.
ArenaNet Communications Manager
You might try this:
Log into Guild Wars and speak with the Kimmes the Historian in the Eye of the North, choosing either “Show me my account’s accomplishments,” or “Show me my personal accomplishments.” After you have done that, you can log out.
Then, log into Guild Wars 2 and speak with the ghostly Kimmes the Historian in the ruins of the Eye of the North and see if he’s got your items for you.
If you still don’t see your rewards at this point, please take a screenshot of Kimmes’ dialogue and submit it with a ticket detailing what you’ve done so far, so the team can take another look at this issue.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Although, you only really need to just login to GW1 then logout, you don’t actually have to talk to Kimmes.
EDIT: Keep in mind: your new gw1 account info is the same as your gw2 info.
I guess this problem was already solved with my answer because somebody selected my answer to be good. I’m just not completely sure because their is no post claiming that it was a solved problem.