Hey everyone,
Recently the email account I use to logon to Guildwars2 was deactivated, so I’ve tried looking around and couldn’t find help elsewhere so… Is there anyway I can change my Email address for GW2? Any help will be appreciated!
Thanks
Help! Email Change
Id like to know this also, i’m having trouble with my current email so im in the middle of changing everything to a new email address! Not sure how to change my GW2 email though…
That’s the same problem I’m currently facing too…
ive been lookin for a way to do that for months… as that happened with my email adress as well
sadly there currently is not a way to do so without calling customer service and spending a fairly large amount of money if you are not able to call from a landline in the USA…
being in canada with only a cellphone kind of ruins my chances of that plan.
your best hope is that you can still log in and enjoy the game until they hear our plea to add an email change button on the site.
ArenaNet Communications Manager
While there isn’t a means for you to do this yourselves, we’re happy to help you with these changes. Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. Once they have verified that you’re the account owner (because after all, some nefarious sorts will try to steal an account with this sort of process), they will be able to assist you.
For tips on what information to provide in a ticket to establish that you are the account owner — and expedite the process — please read this post and provide as much as possible to expedite the ticket.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet