EU – Desolation
Incorrect Item!
EU – Desolation
In my opinion this is the wrong place for it, but should be under players helping players to get your question answered, suggestions to suggest a future that let you correct it or general gw2 discussion if you just want to complain
To answer your question: No there is not a way to redo the transaction (unless it is getting the tokens needed again)
My personal opinion is that you should look at yourself and not to Anet to solve this. People tread imo trasnaction in this game too easy and see buying e.g. dungeon armor the same way as e.g. getting a salvage kit. There is a big difference in buying a bread or buying a car. When buying a car I look very carefully at all the details before doing the purchase. Same is what you should have done in this case when you where getting the dungeon-item.
Don’t get me wrong I totally understand it, and I have made the mistake myself a few times. You are thrilled you finally got enough tokens, you rush to lion’s arch, Annoyed by the long loadingscreen, stumble over your feet on the bridge to the vendor and totally forget to be carefull. But I learned. If im too tired or have drunken alcohol I’ll wait till the next day to do the actual purchase.
Sorry for your loss though. Hope you get new tokens soon
Arise, opressed of Tyria!
I find it rather unfair to be honest, it should at least let you rectify your mistake if you realise what you’ve done before you even close the vendor screen.
A bit of a smack in the teeth and a dampener on my enthusiasm…
EU – Desolation
You’re correct. This isn’t the right forum for this, but I’m not brushing you off!
I understand your thoughts about this, and we occasionally see tickets on this subject, as well. It would be entirely appropriate to post a “buy back” or “cool-down period” suggestion in the Suggestions Forum!
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Thanks Gaile – but there’s currently no way to undo this?
EU – Desolation
Thanks Gaile – but there’s currently no way to undo this?
Although you can always approach Support and ask about this specific instance directly, at the present time we don’t have a means to address this situation.
We’re keenly aware that a “buy-back” or “cool-down” would be a good thing, and while I cannot speak for the dev team in this regard, I know they’re aware of players’ desire for such a feature, as well. Where it falls on the “to do” list, and how it might be addressed, are details we simply do not have right now.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet