Guild Wars 2

So I got two questionaires, the fist one on 08/30/2012 and I gave the information in a file attached to the ticket.

Got an update on 08/31/2012 after providing support with the info saying:

Hi there,

I wanted to update and let you know that we’re still working to resolve your issue and that we haven’t forgotten about you! We will update you again as soon as we have additional information for you.

Thank you for your continued patience.

Thank you,

Ticket status “In Progress”

Then on 09/06/2012 I get the exact same questionaire again.

I’m glad support is still working on it but when someone has been waiting so long and gets the same questionaire twice, a week apart from eachother, while the answers have been provided is exasperating.

My ticket was created on 08/23/2012, now it’s September 7 where I live. I hope I don’t have to wait much longer because my patience is practically non existant.

Ticket Reference #120824-001881

Pfffffft……..