Thank you Support

Thank you Support

in Account & Technical Support

Posted by: Lord Azazel.8703

Lord Azazel.8703

Q:

I want to thank The support team for getting to my issue Quickly. For the Longest time I would see blue Squares whenever I walked and it was getting annoying. Today I submitted a ticket and it was quickly answered like withen a Hour or two. Not only did they tell me what my problem was. But how to fixed it. So I did what they asked of me and now I can say that the blue Squares are no longer and I can see the game like it was meant to be seen. So I want to thank The Support team from the bottom of my heart for all the help they gave me. And That now my problem is solved

Thank you Support team !

Thank you Support

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

A:

Thanks for the feedback!

Always nice to hear! We do our best to ensure we get issues resolved for players as quickly and efficiently as possible

Thank you Support

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Awesome to hear a positive experience!

Care to share a screenshot of your issue and the solution the support team gave you to maybe help others with the same problem? It would be great!

Thank you Support

in Account & Technical Support

Posted by: Treeline.3865

Treeline.3865

Well the support team is fine as long as you come to them with a known issue. As soon as you are missing something or having a bug that is not yet fixed then you might as well run head first into a wall.

Leader of Heroes [Hero] – Seafarers Rest

Thank you Support

in Account & Technical Support

Posted by: Lord Azazel.8703

Lord Azazel.8703

[IMG]http://i1176.photobucket.com/albums/x336/Slayerthewise/gw002_zpsb2f0870d.jpg[/IMG][/URL]

My problem was the following Every time i walk I see Blue Squares and even when I stand still sometimes I still see blue Squares and I have updated Graphics card and I have played with the settings in the game and still I see them. So yeah its pretty much all the time I see them and I have had this problem since launch and I thought maybe it was because the game was new but i am still having the same problem

The Solution was to update Windows 7 and also to update my drivers, I updated my Windows 7 and then updated my drivers which scared me but that is a long story. Anyway long story short this is the result now.

[IMG]http://i1176.photobucket.com/albums/x336/Slayerthewise/gw003_zps39983c2d.jpg[/IMG][/URL]

(edited by Lord Azazel.8703)

Thank you Support

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Ah nice! Thank you for posting that!