Guild Wars 2

RoyalPredator.9163:

Hi Gaile! I’m sorry that I have to make this topic, but at support ticket request it’s “You have been suspended from this account. You are not allowed to submit requests at this time.” Would be really fun to try gettign back a hacked account with this deny, lol…

But it’s not the case – some weird thing instead.
My original message

Hi! There is a missing Mistforged Heroic Longbow in my Bank, meanwhile, I’ve discovered that there is a Heroic Greatsword in it’s place.
Could you please help me and find my Mistforged Heroic Longbow? I don’t even see it in my Wardrobe’s collections – seems not unlocked.
I don’t know what this is…

Hope someone can help with this issue, or making a ticket of it at least.
And unblocking me as well?

Best regards,
- Royal

If you need help with a ticket and the ticket is at least three days old, you can submit in the Tickets for Review thread above. Thanks.

I note that you were unable to submit a ticket, but I believe that you will be able to do so now.