Unable to log in on Character

Unable to log in on Character

in Account & Technical Support

Posted by: Jellal.4852

Jellal.4852

Hey, I’m not sure if I have put this in the right area of the forums, but I’m having a problem logging in on my Mesmer. This has gone on for the past few days, and I have experienced it over the last couple months, though not as severe.
Originally the problem only occurred in the Black Citadel, and would eventually resolve itself, but now my character is in Lion’s Arch and I have been unable to log in on it for several days. I never get past the loading screen and I have to completely close the game client.
I’ve only recently gotten it to level 80, and since then I’ve barely been able to play it. Is there a solution I myself can use, or could I please have it fixed soon?

Unable to log in on Character

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

You are going to have to contact support, top of page.

Also, this is not really an account issue. It’s more one for the Game Bugs forum.

Unable to log in on Character

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

Delete the local.dat file
Deleting this file will cause you to lose your saved game settings (graphics, stored login data, etc.), but it has fixed this exact problem for many other players in the past.

The quickest way to do this is to:

  • Ensure your game is completely closed.
  • Hold your Windows Key and press ‘F’ to open your Windows Search.
  • Search for “local.dat”
  • It will be found and resides at:
    “C:\Users\YourComputerUserName\AppData\Roaming\Guild Wars 2”
  • Delete this local.dat file
  • Load up your game normally and see if the character can load properly.
  • If it is fixed then you will notice your settings are reverted to default. You should reconfigure your game settings once again to your preference.
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