Unable to log in on Character
You are going to have to contact support, top of page.
Also, this is not really an account issue. It’s more one for the Game Bugs forum.
Delete the local.dat file
Deleting this file will cause you to lose your saved game settings (graphics, stored login data, etc.), but it has fixed this exact problem for many other players in the past.
The quickest way to do this is to:
- Ensure your game is completely closed.
- Hold your Windows Key and press ‘F’ to open your Windows Search.
- Search for “local.dat”
- It will be found and resides at:
“C:\Users\YourComputerUserName\AppData\Roaming\Guild Wars 2” - Delete this local.dat file
- Load up your game normally and see if the character can load properly.
- If it is fixed then you will notice your settings are reverted to default. You should reconfigure your game settings once again to your preference.
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